Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Council Teleconference: Application Rationalization — Hidden Costs and Smart Decisions
November 17 at 11:00 am US/Eastern (GMT-5)
Join Honorio Padrón, of The Hackett Group, who will share the drivers for companies to tackle application rationalization and the results of research that define the hidden cost of complexity. Additionally, we will discuss key decision milestones—to start or not, holding the course steady and fulfilling expectations.
Virtual Desktop Cost-Benefit Analysis — Michael Jacobs, Catlin Group
The analysis contained in this presentation measures the cost of everything from the machines and licenses to the infrastructure for virtual vs. traditional desktop environments.
Honor your best senior team members - Apply for the CIO Ones to Watch Award
Get well-earned public recognition for your top up-and-coming team members, your IT organization and your enterprise. Award winners will be announced, publicized and feted in May 2010, great timing to help attract new IT recruits to your company.
Learn more about the CIO Executive Council »July 01, 2009 — Computerworld —
Dr Pepper Snapple Group Inc. is expanding its outsourcing work to HCL America Inc., the U.S.-based subsidiary of outsourcer HCL Technologies Ltd. in Noida, India.
Outsourcing Definition and Solutions
Some of the beverage maker's IT employees will be transferred, or rebadged, to the outsourcing firm, as part of the deal.
HCL has been providing application development support services prior to the announcement this week that it will be expanding to five-year managed services agreement, including responsibility for end-user computing, help desk, and network management. The value of the agreement with the Plano, Texas-based company was not disclosed.
A small portion of the services will be delivered from HCL's previously announced $3.2 million facility in Cary, N.C., but the company will also utilize its offshore capabilities, such as the ability to remotely manage the networks from overseas, said Shami Khorana, the HCL America president.
Over the next three years, HCL plans to eventually expand its operations in North Carolina to 500 people.
HCL has several thousand workers in the U.S., including workers on visas, but most work at customer sites. The majority of people that HCL plans to have in North Carolina will be hired locally.
Dr Pepper Snapple Group officials were not immediately available for comment.