Palm Pre: Does it Live Up to the Hype?

In the early to mid '90s, when Palm was at the top of its game, the name "PalmPilot" was effectively synonymous with an entire class of devices: the Personal Digital Assistant. Into the late part of that decade, Palm even managed to leverage its PalmOS into the early smartphone market with the Treo line, even while the company was repeatedly bought and sold, changing hands more time than the Queen of Spades in a game of Old Maid. But at a certain point, the smartphone market kept moving on and Palm's innovation went stagnant.

By Dan Moren

PAGE 12

I also like the Pre's integrated search feature. Start typing when you're in the card view and it'll bring up search results from your contacts and applications. If it doesn't match there, it'll pop up buttons to let you search Google, Google Maps, Wikipedia, and Twitter. It would be nice if this was a little more extensible--I'm always looking up things on IMDb, for example--but it's handy.

The Pre's got a nifty reminder feature, where you can add a reminder onto a person's contact information. Sure, the iPhone lets you do that with notes, but the Pre actually pops up that reminder the next time you call or message that contact (or get a call or message from them), so you can remember to ask about, say, that recipe you wanted.

The calendar program has a neat feature where it compresses unused time accordion-style so you can see more of your appointments; I also appreciated that the Pre lets you easily use any song in your media library as a ringtone, a feature it seems like the iPhone should have had from day one.

After having used the iPhone's Visual Voicemail system, conventional voicemail seems like the dark ages. The Pre will nicely pop up a notification to let you know you have a voicemail, and you can tap it to automatically dial in, but it turns out that server-side voicemail is just as awful as it was in the pre-iPhone dark ages.

Scrolling through lists on the Pre is sluggish at best, and while you can usually search a list (say your music or contacts) by starting to type the term you're looking for, it requires that you slide out the keyboard. I found myself missing the iPhone's "jump to top" shortcut and its index list of letters on the side of the screen.

Text-selection and cursor-movement are also a pain. While you can tap on the screen to move the insertion point to a designated spot, the imprecision of most people's fingers make this only slightly more accurate than a good game of hit the piñata. Instead, you can select text by holding down the shift-button on the keyboard and dragging on the screen; that has its own idiosyncrasies. You can move the cursor by holding down the orange button and dragging your finger around--yes, that dratted orange button again.

And as long as we're talking about the orange button, it turns out that if you want to remove an installed application from the Pre's launcher, you have to hold down the orange button and tap the icon before you're presented with the option to delete. Yet one of the many features I actually had to consult the Pre's manual for.

Palm

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