Palm Pre: Does it Live Up to the Hype?
In the early to mid '90s, when Palm was at the top of its game, the name "PalmPilot" was effectively synonymous with an entire class of devices: the Personal Digital Assistant. Into the late part of that decade, Palm even managed to leverage its PalmOS into the early smartphone market with the Treo line, even while the company was repeatedly bought and sold, changing hands more time than the Queen of Spades in a game of Old Maid. But at a certain point, the smartphone market kept moving on and Palm's innovation went stagnant.
He tasks me! He tasks me!
The big marquee feature of the webOS is, of course, multitasking. Palm's been stressing the capability in its advertising since it's one capability that the iPhone notably lacks. There are different philosophies at work here: Apple argues that allowing background apps slows down the phone, eats up resources, kills battery life, and is an affront to freedom and our way of life. Palm, on the other hand, merely acknowledges that users want to multitask, and lets them have at it, even if the fine print on the side effects is a couple of pages long. Basically, Apple doesn't want to compromise the user experience while Palm's willing to give you enough rope to hang yourself.
For the most part, multitasking works pretty smoothly. The webOS operates on a "card" metaphor. Any time you launch an application, it's represented as a card. To view your cards, you press the Center button. You can use the touchscreen to flick through them, then tap on one to bring it to the foreground. When an app is in the foreground, it's the only application you can see (except for the small strip of notifications at the bottom of the screen, but I'll get to that in a moment). If you're done with an application, you can go into the card view and just flick it upwards to discard it--that effectively quits the app. You can rearrange cards by tapping and holding on them, then dragging them around.
It's a nice system, and it feels perfectly natural and intuitive to use. Switching between cards is usually pretty fluid, and I didn't notice outrageous slowdowns in performance. While you can have pretty much as many applications open as you want, the Pre will warn you if you open so many that the phone begins to get overloaded.
Falling into that trap isn't difficult. On the iPhone, the enforcement of the one-application limit prevents this. For example, if you click on a link in an e-mail message, it quits Mail, opens Safari, and displays your page. On the Pre, if you click on a link in an e-mail message, it opens the URL in the Pre's Web browser in a new card. If you get distracted from that link and end up deciding to check the latest sports scores or read the news, you may forget that the original e-mail message is still open. Because users are responsible for clearing out their own cards, it's pretty easy to get to a point where you suddenly realize you have half a dozen or more cards open.
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