Palm Pre: Does it Live Up to the Hype?

In the early to mid '90s, when Palm was at the top of its game, the name "PalmPilot" was effectively synonymous with an entire class of devices: the Personal Digital Assistant. Into the late part of that decade, Palm even managed to leverage its PalmOS into the early smartphone market with the Treo line, even while the company was repeatedly bought and sold, changing hands more time than the Queen of Spades in a game of Old Maid. But at a certain point, the smartphone market kept moving on and Palm's innovation went stagnant.

By Dan Moren

PAGE 8

Grasping the touch syntax of the Pre is pretty straightforward because of those shared gestures, but the Pre does extend upon the idea in some odd ways. For example, the black plastic "chin" below the screen is actually a touch-sensitive "gesture area" in its own right. When you first turn on the phone, Palm walks you through making the "back" gesture, a horizontal right to left swipe performed on this section of the phone which is the equivalent of moving hierarchically "up." It's a good thing Palm requires you to practice this before using the phone, since this feature is inherently undiscoverable and unintuitive.

There are a few other gestures that can be performed in this area. For example, touching the gesture area and flicking up opens the Pre's Launcher (its equivalent to the iPhone's Home screen). On the other hand, if you drag upwards--different from flicking--starting from the gesture area, you'll summon the Quick Launch bar, a floating ribbon of the apps that reside in the Pre's "dock" area. That's kind of neat, but it's more eye-candy than useful, especially when you can also easily get to the Quick Launch bar by hitting the Center button.

In addition, the Pre's shortcuts for cut, copy, and paste rely on using the gesture area. In most applications, you can also access these functions by tapping on the application name, which is usually in the top left corner of the screen, and then tapping on Edit. However, I noticed that each of these had a shortcut next to them: a bull's-eye symbol followed by the usual letter for that command (X, C, and V). It took me several experiments--for example, I tried tapping the screen where I wanted to copy followed by that letter--until I resorted to the manual, which explained that you have to select some text, tap and hold in the gesture area and then press the corresponding keyboard key. There's no way of figuring this out without being told.

I found the Pre's touch screen somewhat less sensitive than the iPhone's--I often had to tap multiple times for an input to register, and the lag time between tapping and getting a response was often slightly longer than I expected, leading to multiple presses. I did kind of like the "ripple" that the Pre shows you after you tap the screen. Some of the motions are slightly different from the iPhone's, too. For example, when you want to dismiss a notification, the sideways swipe you make is less of a flick and more of a drag.

Palm

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