Text Message Scammers Quietly Prey on Regional Banks

You get a text message from your bank telling you there's been suspicious activity on your account. You call the number on your phone to see what's going on, and before you know it, you're a victim.

By Robert McMillan

Fri, July 10, 2009 — IDG News Service — You get a text message from your bank telling you there's been suspicious activity on your account. You call the number on your phone to see what's going on, and before you know it, you're a victim.

Antiphishing Group Develops E-Crime Reporting Tool
Getting Clueful: Five Things You Should Know About Fighting Spam

Welcome to the next big thing in phishing.

Law enforcement and security experts say that for more than a year now, scammers have been using scam text messages to prey on small regional banks and their customers. And according to a report set to be released next Tuesday by Cisco Systems, the problem has only been getting worse in recent months.

"It's a serious problem," said Pat Peterson, a security researcher with Cisco.

Here's how the scam works. The criminals pick a bank -- say a credit union in Medford, Oregon -- then they bombard every phone in Medford's 541 area code with a phishing message sent by SMS (Short Message Service) telling the victims to call a fake 800 number that looks like it's from a local credit union. Because they're targeting a bank in the region, the bad guys have a pretty good chance of hitting real customers who may not have heard about the scam.

They use the open-source asterisk software to set up a fake voice-operated system and steal information when people enter their account numbers, passwords and other sensitive information to authenticate themselves on the system. When the criminals use this information to transfer money overseas, the banks take the loss.

By targeting regional banks, they scam has managed to stay somewhat under the radar and not attract a lot of attention, said Nick Newman, a computer crimes specialist with the National White Collar Crime Center. Big banks have large security teams set up to tackle this type of fraud, but with a regional institution such as a credit union, "their entire IT team for the bank might be only five people," he said.

Another problem for the banks is that the scam subverts one of the main techniques that banks and security experts have been trying to drill into their customer's heads for years now, Newman said. "We always say, 'If you have any questions, call your bank, or they'll call you.' Well SMS is pretty close to calling your bank. It gets to the point where it's like, 'What do we tell people to do now?'"

This past weekend, the scam hit southern California, where Wescom Credit Union and Farmer's & Merchants Bank were targeted. But they're just the latest of many.

Cisco Systems

Loading...
Security MarketSpace
Practical Approaches for Securing Web Applications
Enterprises understand the importance of securing web applications to protect critical corporate and customer data. What many don't understand, is how to implement a robust process for integrating security and risk management throughout the web application software development lifecycle. Learn more »
An Executive's Guide to Web Application Security
Since so many Web sites contain vulnerabilities, hackers can leverage a relatively simple exploit to gain access to a wealth of sensitive information, such as credit card data, social security numbers and health records. It's more important than ever to examine your Web application security, assess your vulnerability and take action to protect your business. Learn more »
Web Application Vulnerabilities
Security managers may work for midsize or large organizations; they may operate from anywhere on the globe. But inevitably, they share a common goal: to better manage the risks associated with their business infrastructure. Increasingly, Web application security plays a significant role in achieving that goal. Learn more »
Retooling IT for a Mobile Workforce
Check out this research note from IDC for guidance. Learn more »
Today's Risky Data Environment
This paper explains how an IT and security service provider can provide a practical, manageable and reliable solution. Learn more »
Business Continuity - Are You Always Open for Business?
This Oracle business brief explains how mid-sized can improve performance by creating an IT infrastructure that makes working faster, easier and more effective. Learn more »
 
SPONSORED LINKS
 

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Managed Security for a Not-So-Secure World

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

White Paper: A Security Blueprint Delivered From within the Network

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Mobile Security: The Essential Ingredient for Today's Enterprise

IDC White Paper: CCM for IT Compliance and Risk Management

Keeping Your Members Safe from Online Scams and Predators

Learn about the growing threat of insider data theft.

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

 
 
RESOURCE CENTER