The Search Market Created Microsoft's Worst Enemy

Throughout its history, Microsoft has earned a reputation for tenacity when entering markets created, and initially dominated, by innovative startups.

By Juan Carlos Perez

Fri, November 06, 2009 — IDG News Service — Throughout its history, Microsoft has earned a reputation for tenacity when entering markets created, and initially dominated, by innovative startups.

Five Slick Search Engines You Should Know About

Competitors and observers have jeered when Microsoft put out a first basic product that didn't come close to matching the market leader's. But Microsoft has a history of stubbornly staying the course, refining its wares, investing in development, until gradually the products become strong enough to push out the competition.

That was the case with its Internet Explorer browser, its SQL Server database, its Exchange messaging server and its enterprise software applications.

But there is one market where Microsoft's doggedness has failed to pay off: search.

Despite spending hundreds of millions of dollars since the late 1990s, Microsoft has been unable to deliver a search engine whose popularity matches the company's expectations.

Along the way, Microsoft has seen billions of dollars in search advertising revenue flow into the coffers of its hated rival Google, whose stranglehold on this market keeps growing stronger.

In 2008, U.S. online ad spending reached US$23.4 billion, with search advertising taking 45 percent of the pie.

The consequences of failing at search aren't limited to missed revenue opportunities. Rather, the inability of Microsoft, Yahoo and others to contain Google have let it grow into a powerhouse that is using its advertising riches to pursue broad ambitions that threaten to disrupt core Microsoft markets -- office productivity and collaboration software, PC and mobile operating systems, Web browsers, and consumer online services.

Now Microsoft is again trying to get search right. In late May, it launched the latest version of its search engine, which it named Bing, and is reportedly spending $100 million to promote it.

Microsoft Bing: Five Areas in Search of Improvement

However, it's clear that while Bing isn't a fiasco, it also isn't a marvel with earth-shattering innovations capable of pulling the rug from under Google's feet.

Search-engine experts have praised some of its features as innovative, and Microsoft's downward trend in search market share has been reversed, albeit not dramatically.

"Bing offers a much better experience overall compared with its predecessor Live Search," said industry analyst Greg Sterling, from Sterling Market Intelligence.

"However, it doesn't seem like it will in the near term challenge Google in a significant way. It's not rocketing up to 25 percent or 30 percent of the market," Sterling added.

In fact, the latest signs suggest that, after the initial excitement over Bing's launch and its heavy promotion gave Microsoft a modest market-share boost, it is losing velocity.


Loading...
Network MarketSpace
Thinking About Deploying Mobile Broadband?
Explore lessons and best practices experienced by companies that have deployed mobile broadband to their workforce. Learn more »
Increase Application Performance and User Experience
This research shifts the attention from basic load-balancing features to application delivery features. Learn more »
Gartner Magic Quadrant, Application Delivery Controllers 2009
The market for products to improve the delivery of application software over networks remains dynamic. Learn more »
McAfee's Network Security Platform IPS
McAfee's Network Security Platform IPS; the costs, benefits, flexibility, and risk elements. Learn more »
The Cost of SQL Sprawl
Learn how a new approach to SQL server consolidation can reduce server counts by 50%, lower maintenance costs by 70% and reduce administration time by 75%. Learn more »
A Bottleneck-free Infrastructure
Storage bottlenecks have a significant impact on performance and productivity. Learn more »
Application Delivery Despite Emerging Challenges
IT organizations need to choose appropriate application delivery solutions that can scale to support the emerging challenges. Learn more »
 
SPONSORED LINKS
 

ROI of Application Delivery Controllers

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

eZine: A Roadmap to Reducing IT Complexity

Gartner Magic Quadrant, Application Delivery Controllers 2009

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

 
 
RESOURCE CENTER