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Apple's 12 Biggest Failures

Mac OS, iTunes, iPod, iPhone -- Apple has a reputation for setting the bar, even when it comes to major screwups, some of which have nearly destroyed the company

 

November 11, 2009InfoWorld

Apple has developed a reputation through the years, one almost on the level of religious faith: If Apple builds it, it will be a success.

Slideshow: Apple Disasters: A Look at the Products that Flopped

Take Mac OS X, for example, an operating system that sets the bar, not only for functionality but how to transition users from one version to the next. Apple's iPod redefined the music player, its iTunes redefined the distribution of music, its iPhone redefined the smartphone, and its rumored "media slate" tablet could redefine how media and information are accessed. And that's just the past decade. Before that, Apple made the desktop publishing revolution possible, defined the concept of plug-and-play, and showed that networking could be almost as easy as connecting a phone to a wall jack.

But Apple's successes over its 33-year history don't make up the whole story. The company has made serious product missteps, survived spectacular failures, and suffered from corporate drama that matched the insanity of any soap opera. Every technology vendor has its share of misses, but Apple's had a lot of doozies, more than its reputation might lead you to expect. Some even put the company on the brink of failure.

[ See Apple's 12 key failures in InfoWorld's slideshow "Rotten Apple: Apple's 12 biggest failures." ]

Apple's core principles of high quality, pleasurable innovation, and reinvention established its positive reputation. But Apple's periodic failings of arrogance, internecine warfare, and myopia have also played their role in the company's storied history. The most recent example: Apple's mercurial interest in business users led to the Exchange ActiveSync support snafu that rendered many iPhones unusable in enterprise environments.

All companies make mistakes, but InfoWorld has identified a dozen that Apple has made that go way beyond the norm. Almost everyone knows the story of the Lisa, Apple's leading-edge replacement for the Apple II and III series that ended up as an unworkable mess -- and for which Steve Jobs was forced out, only to take over the Macintosh project that ultimately made Apple the icon of accessible, cool technology that it is today. But the stories behind the Copland OS and Mac clone disasters -- two related events that almost killed Apple -- aren't so well known. And the company had a snootier-than-usual period in the late 1990s and early 2000s during which form repeatedly trumped function, and not with successful results.

Follow the dark side of Apple's history and (re)discover each of these 12 pivotal events in InfoWorld's slideshow "Rotten Apple: Apple's 12 biggest failures."

 
 
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WHITE PAPERS

Gartner Magic Quadrant, Application Delivery Controllers 2009

The market for products to improve the delivery of application software over networks remains dynamic.
 

CIMdata: Benefits of PLM-Enabled Collaboration

A PLM-enabled collaborative environment can take product data management to the next level, enabling data sharing and real-time viewing of 3D design models, manufacturing processes and documents of any kind. Read this PLM checklist from CIMdata to determine how your organization could benefit from PLM-enabled collaboration.
 

Going Social with Product Development

This white paper from Tech-Clarity provides insight on how to take advantage of social computing while maintaining focus on protecting product IP.
 

Windchill Content and Process Management Software

Learn how to decrease product development time and eliminate mistakes associated with duplicate data.
 

Integrate Product Lifecycle Management with SQL Server

Minimize the cost of deploying and managing a PLM solution by taking advantage of one that is built for SQL Server and is designed to enable product innovation, reduce design costs and lower the risk of technological obsolescence.
 

SharePoint for Product Development

SharePoint is a highly effective collaboration tool that has not been particularly applicable to product development teams. Now PTC has developed a technology, based on the SharePoint platform, that is ideal for small and medium-sized businesses that want to extend access to engineering content, improve collaboration and shorten product development times.
 

WEBCASTS

Top to Bottom Performance Management Excellence at the City of Chicago

In this featured City of Chicago case study, learn how the City's performance management efforts leveraged BIRT Per...
 

Make Smarter Business Decisions with Root Cause Analysis

Performance Management and Business Intelligence applications are vital to connecting the dots from the board room ...
 

Enterprise Capture: Your Onramp to Business Process Automation

Today more than ever companies are seeking to reduce costs and increase productivity while growing a sustainable bu...
 

Turbo Charge your AMP Deployments with GlassFish Web Stack

GlassFish Web Stack
 

The Case for Data Protection for SMBs

Every business needs a data back-up and recovery strategy. Without it, a severe storm or power outage could result ...
 

Enhance SAP

New research from AMR shows that SAP environments can be dramatically more efficient with the addition of document ...
 

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