IT's Getting Better All the Time, CIO Survey Says

Corporate IT departments are faring well despite the stagnant economy, with IT budgets and salaries up this year over last year and projected to grow again in 2011.

By Carolyn Duffy Marsan
Fri, September 17, 2010

Network World — Corporate IT departments are faring well despite the stagnant economy, with IT budgets and salaries up this year over last year and projected to grow again in 2011.

That's the primary finding of a survey of 172 CIOs, CTO and senior IT executives from 172 U.S. companies that was commissioned by the Society for Information Management. The survey's findings will be released at SIMposium2010, which will be held in Atlanta October 3 through 5.

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"The economy is not where any of us would like it to be, but the state of IT is outstanding," says Jerry Luftman, who has conducted this survey for the last 10 years. Luftman is a former SIM executive vice president and executive director and distinguished professor at Stevens Institute of Technology's School of Technology Management in Hoboken, N.J. "It doesn't seem like we are downsizing. Opportunities seem to be up with corporate IT departments and with service providers."

The number of CIOs reporting that their IT budgets were the same or more than the previous year has risen from 48% in 2009 to 65% in 2010. Even better, 73% of survey respondents said their 2011 IT budgets will be the same or larger in 2011.

IT staff salaries are following a similar curve, with 83% of CIOs reporting that IT staff salaries were the same or larger in 2010 compared to 81% the prior year. For 2011, 91% of CIOs said that their salaries would remain the same or increase compared to this year.

The news that IT budgets will rise in 2011 isn't all good for IT departments. CIOs said they plan to spend a larger share of their 2011 IT budgets on offshore outsourcing -- 7% instead of 5% -- and also would increase their investments in domestic outsourced staff and consulting services.

However, IT staff should have a better chance of having their requests for training approved, as CIOs plan to spend 3.98% of their IT budgets on training in 2011, up from 3.48% in 2010 and 3.19% in 2009. The area of training that CIOs are most interested in isn't technical certifications or business skills; instead it's in written and oral communication.

"There is increased spending on training, but it's not going to be on technical or business skills. It's going to be on the interpersonal skills: presenting, writing, negotiating and marketing skills," Luftman says. "This has to do with IT understanding the business, and the business understanding IT."

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