What We’re Reading from the February 1, 2011 Issue of CIO Magazine

Books, blogs and research about IT, leadership and management

By Colleen Barry
Fri, January 28, 2011

CIO

Technology at the Margins 

How IT Meets the Needs of Emerging Markets

By Sailesh Chutani, Jessica Rothenberg Aalami and Akhtar Badshah

Book It might seem like the last thing that billions of people living on less than $2 a day need is a smartphone, but actually, it could hugely improve their standard of living, argue the authors. Offering inexpensive information and communications technology of all kinds to poor people is a win-win—it can help them get access to medical care and start their own businesses, for example, while the companies that make the products earn a profit from an essentially untapped market. Wiley, $39.95

Business in the Cloud

What Every Business Needs to Know About Cloud Computing

By Michael Hugos and Derek Hulitzky 

Book The authors of this book have studied IT inside and out: Hugos is a former CIO and author of the “Doing Business in Real Time” blog on CIO.com, and Hulitzky, a VP for CIO’s parent company, IDG Enterprise, helps put together events like SaaScon. The pair argues that it’s impossible to know where the economy is headed or what demand will arise next, so the most important thing companies can do to prepare for the future is become adaptable. Cloud computing, and the agility it provides, is a critical part of meeting that goal. The book covers the economics, technology, security and reliability of the cloud, and the changes to business models and the CIO role that technology as a service will bring. Wiley, $45

Around the Corner

Innovation in the Business of Government: A GSA Blog

By Casey Coleman

Blog Coleman, CIO of the General Services Administration, the agency that handles office space and transportation for federal employees, posts updates only about once a month, but they’re worth waiting for. She has a valuable perspective as both the tech leader of an enormous operation and as a government insider who offers a peek into the effects of federal policy. http://innovation.gsa.gov/

Refueling the U.S. Innovation Economy

Fresh Approaches to Science, Technology, Engineering and Mathematics (STEM) Education

By Robert D. Atkinson and Merrilea Mayo, for the Information Technology and Innovation Foundation

Research Worried about where the next generation of technology workers will come from? You’re not alone. This extensively researched report examines the current science, technology, engineering and math education system and proposes some implementable solutions. One of the authors’ conclusions is that schools, from kindergarten through college, should focus more on giving a small percentage of interested, talented students an in-depth education in the most in-demand skills rather than trying to teach all kids a little bit about STEM topics. www.itif.org/publications/refueling-us-innovation-economy-fresh-approaches-stem-education

Closing America’s Job Gap

How to Grow Companies and Land Good Jobs in the Age of Innovation

By Mary Walshok, Tapan Munroe and Henry DeVries

Book While you’re waiting for today’s kids to work their way up to VP of IT, you can check out this book. It includes a section on the value of employee development and the best ways to go about it. W Business Books, $19.95

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As more and more CIOs are beginning to see significant benefits from letting employees choose the device they use to get their jobs done, the Bring Your Own Device (BYOD) trend is spreading. According to the Computerworld Consumerization of IT Study, about half of the 604 respondents said their organizations allow employees to do work using their own devices either away from the office or at work. Whether these devices are smart phones, tablets, or laptops that are used in the office or while working remotely, companies that embrace this trend are finding their employees are more productive and experience greater job satisfaction. What's more, enterprises can significantly reduce up front costs and allow for flexible work hours by letting employees use their device of choice anytime, from anywhere.
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can follow best practices to ensure the experience of video communication is maximized for viewers, while keeping corporate networks running smoothly.
There's no denying that the wisdom of a company resides in the heads of those directly responsible for the non-routine work of the organization. There's also no denying that management teams are looking to find better employee communications solutions and reduce costs. This is coupled with increased demand to better manage projects, customer service, product launches, training, and sales by workforces that are separated by time zones and using mobile devices. This need for wide-scale communications at lower cost is fueling recent organizational demand for scalable, affordable enterprise video and employee generated video content or "EGC"
The wave of video in the enterprise will continue to rise as the communication medium and the enabling technologies become ubiquitous in our daily personal and business lives. Businesses must be fully aware of the challenges and requirements of deploying an enterprise video solution. With a proper approach, adequate preparation, and skilled analysis, your organization will be able to accurately build an effective, scalable YouTube for the Enterprise framework that leverages your existing IT infrastructure and is aligned with your business goals.
This whitepaper aims to identify those users, the reasons they exist and to outline what your organization can do about them.
A mid-sized business needs the same financial performance control and measurement capabilities as a large corporation, but in a solution that's affordable, easy to implement and scalable. This guide simplifies the search by helping CFOs understand the 10 must-have characteristics of today's best financial performance management solutions.
Date/Time: June 5, 2012, 11:00 a.m., EDT, 4:00 p.m. BST / 3:00 p.m. UTC

Please join us for this webcast, as Dr. Barry Devlin, Founder and Principal, 9sight Consulting, describes what operational analytics can do for your business and reviews an architectural approach that will enable you to make it a reality.
Have you been thinking about what it would take to start using virtualization? Or do you know the basics and want to find out more? No problem. This webcast is designed for anyone with little to no knowledge of virtualization technology. Attend this webcast to learn:

-A basic overview of the business value of the technology and some key capabilities that make virtualization so valuable to IT and the businesses you serve.
-The basics for creating virtual machines and the key choices that can be made along the route to deployment.
View this on demand webcast to learn if moving business communications to the cloud is right for your business. Featured industry experts DMG Consulting LLC president, Donna Fluss, Frost & Sullivan principal analyst, Michael DeSalles, and Interactive Intelligence senior vice president, Joe Staples discuss this topic and help you answer your pressing questions at the conclusion of this web event.
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses must transform their selling models into dynamic, communications-intensive systems, empowering individual sellers to define, create and deliver value to customers.
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account management to help you sell more effectively. Watch the video to see how!
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