What We’re Reading from the March 1, 2011, Issue of CIO Magazine

Books and blogs about IT, management and leadership


Wed, February 23, 2011

CIO

Shine

Using Brain Science to Get the Best From Your People

By Edward M. Hallowell, MD

Book  If workers seem listless, this psychiatrist argues, it may not be because they or their jobs are inherently dull. The brain can train itself to work better, so Hallowell suggests a five-step process to help staffers achieve peak performance: Managers must ensure employees’ jobs suit them well, help overcome the digital disconnect with face-to-face interactions, engage workers’ imaginations, get them to practice the skills they need, and praise their success. Harvard Business Review Press, $26.95

Being the Boss 

The Three Imperatives for Becoming a Great Leader

By Linda A. Hill and Kent Lineback

Book Being in charge is tough. You’re responsible for the work other people do. You have to work with people to help them improve while remaining clear-eyed enough to know if the attempt at development isn’t working. You have to cultivate personal relationships without giving up authority. The three keys to managing these competing duties, according to the authors, are managing yourself, your network, and your team. They advise against trying to be friends with all your employees, but also against relying on authority alone to get people to do what you want. They also include a number of self-evaluation questions to help you understand your management style. Harvard Business Review Press, $25.95

Candid CIO

By Will Weider

Blog Weider is CIO of the Ministry Health Care and Affinity Health System in Wisconsin. Fellow healthcare CIOs will find much of interest here, as he delves into the intricacies of healthcare law and its effects on IT, especially electronic healthcare records. About every third post is of more general interest­­—for example, he talks about leadership, the importance of change management, and what bugs him about that new series of Microsoft (MSFT) commercials where people exclaim, “To the cloud!” http://candidcio.com

Thinking of Force.com as Your Key to the Cloud Kingdom?

Ask the Smart Questions

By Alok Misra and Ian Gotts

Book Ever get the nagging feeling there’s something important you’ve overlooked? This book can help make sure you’ve thought everything through before you jump into the cloud. After a quick overview of Salesforce.com and some implementation hypotheticals, the book moves on to page after page of questions to consider before jumping in. They’re divided into broad categories, such as necessary changes to the organization, and each question is accompanied by a brief explanation of why the answer matters. Smart Questions, $30.99

Not for Free

Revenue Strategies for a New World

By Saul J. Berman

Book Everyone’s looking for a way make more money out of things they’re doing anyway, and IT has to be prepared to support those efforts. The book’s discussion of “componentization”—breaking up something, such as software, to sell its parts individually—is likely to be especially relevant. This kind of move is likely to require adapting programs and may call for a different kind of customer support. Harvard Business Review Press, $29.95

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As more and more CIOs are beginning to see significant benefits from letting employees choose the device they use to get their jobs done, the Bring Your Own Device (BYOD) trend is spreading. According to the Computerworld Consumerization of IT Study, about half of the 604 respondents said their organizations allow employees to do work using their own devices either away from the office or at work. Whether these devices are smart phones, tablets, or laptops that are used in the office or while working remotely, companies that embrace this trend are finding their employees are more productive and experience greater job satisfaction. What's more, enterprises can significantly reduce up front costs and allow for flexible work hours by letting employees use their device of choice anytime, from anywhere.
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can follow best practices to ensure the experience of video communication is maximized for viewers, while keeping corporate networks running smoothly.
There's no denying that the wisdom of a company resides in the heads of those directly responsible for the non-routine work of the organization. There's also no denying that management teams are looking to find better employee communications solutions and reduce costs. This is coupled with increased demand to better manage projects, customer service, product launches, training, and sales by workforces that are separated by time zones and using mobile devices. This need for wide-scale communications at lower cost is fueling recent organizational demand for scalable, affordable enterprise video and employee generated video content or "EGC"
The wave of video in the enterprise will continue to rise as the communication medium and the enabling technologies become ubiquitous in our daily personal and business lives. Businesses must be fully aware of the challenges and requirements of deploying an enterprise video solution. With a proper approach, adequate preparation, and skilled analysis, your organization will be able to accurately build an effective, scalable YouTube for the Enterprise framework that leverages your existing IT infrastructure and is aligned with your business goals.
This whitepaper aims to identify those users, the reasons they exist and to outline what your organization can do about them.
A mid-sized business needs the same financial performance control and measurement capabilities as a large corporation, but in a solution that's affordable, easy to implement and scalable. This guide simplifies the search by helping CFOs understand the 10 must-have characteristics of today's best financial performance management solutions.
Date/Time: June 5, 2012, 11:00 a.m., EDT, 4:00 p.m. BST / 3:00 p.m. UTC

Please join us for this webcast, as Dr. Barry Devlin, Founder and Principal, 9sight Consulting, describes what operational analytics can do for your business and reviews an architectural approach that will enable you to make it a reality.
Have you been thinking about what it would take to start using virtualization? Or do you know the basics and want to find out more? No problem. This webcast is designed for anyone with little to no knowledge of virtualization technology. Attend this webcast to learn:

-A basic overview of the business value of the technology and some key capabilities that make virtualization so valuable to IT and the businesses you serve.
-The basics for creating virtual machines and the key choices that can be made along the route to deployment.
View this on demand webcast to learn if moving business communications to the cloud is right for your business. Featured industry experts DMG Consulting LLC president, Donna Fluss, Frost & Sullivan principal analyst, Michael DeSalles, and Interactive Intelligence senior vice president, Joe Staples discuss this topic and help you answer your pressing questions at the conclusion of this web event.
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses must transform their selling models into dynamic, communications-intensive systems, empowering individual sellers to define, create and deliver value to customers.
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account management to help you sell more effectively. Watch the video to see how!
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