4 Personas of the Next-Generation CIO

A new breed of CIOs is emerging. Here's a look at four roles that CIOs will be asked to play, ranging from Chief Integration Officer to Chief Innovation Officer -- plus details on the required skills.

By
Wed, March 02, 2011

CIO — Three factors have added up to a huge shift in the CIO role during the past five years—and CIOs who ignore these put their careers in peril, says a new report by Constellation Research.

First, consumer technology has out-innovated enterprise technologies, reducing the management influence of the CIO. Second, legacy systems implemented during the Y2K investment rush are hindering system upgrades. Finally, the pace of technology advancements has outpaced the ability to adopt.

CIOs of the future will no longer oversee multimillion dollar IT projects and lead organizational change through technology adoption, says Constellation Research CEO and analyst Ray Wang. Instead, the CIO definition will be broader, demanding that CIOs deliver more business value, profitability and market differentiation.

[For CIO magazine's latest research on the evolving CIO Role, see 2011 State of the CIO: IT Departments Are Fueling Company Growth Through Strategic Technology Investments]

While next-gen CIOs will emerge from traditional technology backgrounds as well as business-leader backgrounds with technology expertise, the report says, current CIOs will need to master four emerging personas in order to compete in the new environment.

CIOs who fail to evolve into these new roles, Wang says, will lose their functions to business teams. "Line of business executives are already starting to play CIO roles in many of the companies we work with," he says.

The new CIO role will balance externally focused activities with internally focused ones, and embody equal parts technology savvy and business savvy. Some CIOs may bring to the table expertise in one persona, but top CIOs will strive to master all four, he says.

[How CIOs Can Devise a Social Business Strategy]

Here are the four new personas of the new CIO and the skills you need to succeed, according to the report.

1. Chief "Infrastructure" Officer

Many CIOs are already familiar with this persona, according to Wang, and transitioning into it will be easy. These chief infrastructure officers focus on cost reduction, controlling 65 percent to 70 percent of the overall budget. Most projects prioritize keeping the lights on and managing legacy systems. These infrastructure officers tend to focus on the technology side and internal-facing activities, according to the report.

Wang says that the chief infrastructure officer persona is becoming a core competency, but less and less attention is being paid to it.

2. Chief "Integration" Officer

Also predicted to be an easy transition, this persona is used to managing just 5 percent to 10 percent of the overall budget and must bring together various business processes, data, systems, legacy systems and newer cloud-based approaches. Chief integration officers tend to focus on both the technology side and internally and externally facing activities.

Continue Reading

What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
As more and more CIOs are beginning to see significant benefits from letting employees choose the device they use to get their jobs done, the Bring Your Own Device (BYOD) trend is spreading. According to the Computerworld Consumerization of IT Study, about half of the 604 respondents said their organizations allow employees to do work using their own devices either away from the office or at work. Whether these devices are smart phones, tablets, or laptops that are used in the office or while working remotely, companies that embrace this trend are finding their employees are more productive and experience greater job satisfaction. What's more, enterprises can significantly reduce up front costs and allow for flexible work hours by letting employees use their device of choice anytime, from anywhere.
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can follow best practices to ensure the experience of video communication is maximized for viewers, while keeping corporate networks running smoothly.
There's no denying that the wisdom of a company resides in the heads of those directly responsible for the non-routine work of the organization. There's also no denying that management teams are looking to find better employee communications solutions and reduce costs. This is coupled with increased demand to better manage projects, customer service, product launches, training, and sales by workforces that are separated by time zones and using mobile devices. This need for wide-scale communications at lower cost is fueling recent organizational demand for scalable, affordable enterprise video and employee generated video content or "EGC"
The wave of video in the enterprise will continue to rise as the communication medium and the enabling technologies become ubiquitous in our daily personal and business lives. Businesses must be fully aware of the challenges and requirements of deploying an enterprise video solution. With a proper approach, adequate preparation, and skilled analysis, your organization will be able to accurately build an effective, scalable YouTube for the Enterprise framework that leverages your existing IT infrastructure and is aligned with your business goals.
This whitepaper aims to identify those users, the reasons they exist and to outline what your organization can do about them.
A mid-sized business needs the same financial performance control and measurement capabilities as a large corporation, but in a solution that's affordable, easy to implement and scalable. This guide simplifies the search by helping CFOs understand the 10 must-have characteristics of today's best financial performance management solutions.
Date/Time: June 5, 2012, 11:00 a.m., EDT, 4:00 p.m. BST / 3:00 p.m. UTC

Please join us for this webcast, as Dr. Barry Devlin, Founder and Principal, 9sight Consulting, describes what operational analytics can do for your business and reviews an architectural approach that will enable you to make it a reality.
Have you been thinking about what it would take to start using virtualization? Or do you know the basics and want to find out more? No problem. This webcast is designed for anyone with little to no knowledge of virtualization technology. Attend this webcast to learn:

-A basic overview of the business value of the technology and some key capabilities that make virtualization so valuable to IT and the businesses you serve.
-The basics for creating virtual machines and the key choices that can be made along the route to deployment.
View this on demand webcast to learn if moving business communications to the cloud is right for your business. Featured industry experts DMG Consulting LLC president, Donna Fluss, Frost & Sullivan principal analyst, Michael DeSalles, and Interactive Intelligence senior vice president, Joe Staples discuss this topic and help you answer your pressing questions at the conclusion of this web event.
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses must transform their selling models into dynamic, communications-intensive systems, empowering individual sellers to define, create and deliver value to customers.
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account management to help you sell more effectively. Watch the video to see how!
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Sponsored Links

High performance. Delivered. Click to see Accenture's client successes

Master the cloud with the power of convergence from HP

Connect with IT leaders redefining mobility at the Enterprise Mobile Hub

Choose New and manage one device instead of 170

Choose New for 8x the firewall and NAT performance

Check out a smart way of mobilizing your business with enterprise-ready Samsung Mobile.

Redefine your data center with HP servers.

Enhance your business with Windstream IT Solutions. Speak to someone local.

BlackBerry® Mobile Fusion. Different mobile devices. One platform.

CYBERMARYLAND | Learn Why Maryland is the Epicenter for Cybersecurity

Get Ethernet speeds from 1 Mbps to 10 Gbps - Comcast Business Class

Cognizant. Leading in Business, Application & Technology Services

Collaboration: driving better business outcomes

Gain cutting-edge insights at MIT in 2-5 day executive programs.

Click to see how Accenture has delivered high performance to clients

Complimentary Gartner Report on BYOD: Media Tablets & Beyond. View Now

Elevate storage agility and efficiency with HP 3PAR storage.

Choose New and slash the number of devices you manage

Customized information views & Twitter events at New Fulcrum Point

Splunk translates machine data into "aha" moments for IT and the business.

ManageEngine Desktop Central - Automate and Audit Your Desktop Management! Learn More...

Cloud Readiness Starts with Intel® Technology

Visit the Virtually There Learning Page to learn how to use virtualization to your competitive advantage.

Free: Hunter Muller's "The Transformational CIO."

Join us for an upcoming Microsoft 365 live online demo event.

Discover your easiest path to unified communications

Virtualizing Your Infrastructure Just Got Easier

Connect with global CIOs now at Enterprise CIO Forum

Resource Center