CIO —

Kaiser Permanente's CIO Aims to Make Healthcare More Delightful
Kaiser Permanente CIO Philip Fasano discusses how the electronic records 'bet' has paid off and how social and mobile technologies will advance the effort. He also offers advice on making big tech projects successful, how to encourage innovation, what it means for CIOs to be the 'CEO' of their organizations and why healthcare provider should be in the business of delighting customers and patients.

Chevron's CIO Talks Transformation and Why IT Leaders Should Smile
In the latest installment of the CIO Interview Series, Louie Ehrlich, CIO and president of Chevron Information Technology Company, talks about the most important things he's learned leading a giant, global IT team through massive change. His answers may sound simple, but they're hard- won lessons for Ehrlich, the top tech executive for the nearly $250 billion energy company, whose transformation effort has yielded the better part of a billion dollars in payback for Chevron.

CIO Ensures Western Union Is Wired for the Future
In the latest installment of the IDG Enterprise CIO Interview Series, Western Union's John Dick talks about how his team is helping the company capture the opportunities that mobility and social networking offer. Dick also discusses how he re-architected his organization to keep IT at the center of Western Union's evolution and talks about the evolving role of the CIO in business transformation.

How IT Helped Shape UL's New Business Strategy
Underwriters Laboratories' CIO Christian Anschuetz discusses UL's recent transformation from a non-profit to a for-profit organization and how IT shaped and supported that change. He weighs in on the consumerization of IT, offers advice for CIOs, explains why 'big data' without 'big discretion' will lead to 'big failure,' and more.

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HCL CEO Vineet Nayar: Outsourcing is Dead, and There's Nothing Innovative in Cloud Technology
The customer always comes first. Except when it comes to HCL, the $6 billion Indian outsourcing make that co-sourcing giant led by CEO Vineet Nayar, who literally wrote the book on a philosophy known as "employees first, customer second." In this latest installment of our CEO Interview Series, Nayar spoke with IDG Enterprise Chief Content Officer John Gallant about how that philosophy is fueling HCL's rapid growth and why more CIOs ought to consider adopting it.

SAP co-CEO Bill Mcdermott Explains its Five-Market Focus
If you think SAP equals ERP, Bill McDermott would like a few minutes to set you straight about the 2012 version of the software giant, which he claims is in the midst of "an intellectual renewal." McDermott has been co-CEO -- along with Jim Hagemann Snabe -- of SAP since 2010 and has helped broaden the company's strategy beyond traditional applications and analytics to the cloud, mobile, Big Data and a bet-the-business focus on real-time computing with the HANA in-memory database at the forefront.

NetApp's Tom Georgens: How We Got Big, Stayed Nimble, and View Storage Today
In an exclusive interview, NetApp CEO Tom Georgens talks about virtualization, the private cloud, and how his company defines big data.

How Intuit Liberated IT to Embrace Mobile, Social and the Cloud
Intuit CEO Brad Smith has deftly steered what was once only a shrink-wrap software company into the cloud and mobile worlds and has led a re-engineering of Intuit's IT organization into a customer-focused, driver of innovation and value.

Andrew Miller: Polycom Will Drive the Next Era of Collaboration
In an exclusive interview, Polycom CEO Andrew Miller talks about the impact of mobility on the visual communications market and about Polycom's move to the cloud.

CA Technologies CEO: Doing What the Customer Needs
As part of the IDG Enterprise CEO Interview Series, William McCracken, chief executive officer of CA Technologies, spoke at the recent CA World conference to IDGE Chief Content Officer John Gallant about how the concept of 'business service innovation' is driving CA's business.

Q&A: Nimsoft CEO Chris O'Malley Touts New 'Supply Chain of IT'
Systems monitoring and management may be headed to the cloud as management-as-a-service. Nimsoft CEO Chris O'Malley explains what that means and how it will affect IT in this Q&A -- part of the ongoing IDG Enterprise CEO Interview Series.

Enterasys CEO: Total Cost of Ownership Sets Us Apart
How's this for a challenge? The CEO dies suddenly and you're tabbed to take his place -- on the heels of your network infrastructure company entering into a major new strategic partnership and in the midst of the worst economic downturn since the Great Depression. Oh, did I mention your competition includes some companies named Cisco Systems, Hewlett-Packard and Juniper Networks, among others?

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