What We’re Reading From the Aug. 1, 2011 Issue of CIO Magazine

Books, blogs and research about IT, management and leadership


Wed, July 20, 2011

CIO

The Innovator's Manifesto

Deliberate Disruption for Transformational Growth

By Michael E. Raynor

In the search for the next big innovation, Raynor argues, being agile isn’t enough. Failed experiments are a waste of money. You need a better way to determine which ideas are likely to work. That predictor, he says, is disruption. If an idea targets a relatively undesirable segment of the market, is autonomous enough to have its own business plan, and can adapt to new markets as it takes off, its odds of success—regardless of the business using it—go up significantly. Crown Business, $23

Rural Broadband: Are We There Yet? 

By Richard Bennett, for the Information Technology and Innovation Foundation

Research If you think the world’s going mobile fast, wait until you read this handy breakdown of the Federal Communications Commission’s “2011 Broadband Competition Report.” The area served by wired broadband hardly increased at all between 2009 and 2010, but use of mobile broadband, including 4G and satellite Internet, shot up. In particular, businesses should be aware that if their customers or employees live in rural areas, they may not have any devices that connect to the Internet over wires. www.itif.org/files/2011-rural-broadband.pdf

The Third Screen 

Marketing to Your Customers in a World Gone Mobile

By Chuck Martin

Book With the smartphone explosion and the mobile broadband trend mentioned above, by now you’ve surely been approached by someone from marketing who wants your help targeting customers through their always-handy cellphones. This book breaks down the psychology and habits of these mobile consumers so you can work with your CMO to decide which features are most important to build and which can be set aside for now. It’ll make the marketing department feel better understood and save you the hassle of trying to deliver the world. Nicholos Brealey Publishing, $28.95

@jbuford

By Jeanine Buford

Blog Buford is the VP of IT at Keystone Human Services, a nonprofit that serves people with mental disabilities. She retweets economic, political and disaster-relief news. Sometimes she seeks advice or tosses in thoughts like, “I don’t love my iPad 2. It feels heavy and awkward and entirely unnecessary. Maybe my expectations were too high.” http://twitter.com/jbuford

Brainsteering

A Better Approach to Breakthrough Ideas

By Kevin P. Coyne and Shawn T. Coyne

Book The Coyne brothers, managing directors of a strategy consultancy, have found through experience and research that brainstorming just doesn’t work, and that those who honestly assess the method can see its pitfalls. They advocate a process they call “brainsteering,” which focuses on asking the “right” questions to unlock the creative process and arrive at breakthrough ideas. As they explain in detail, brainsteering focuses and steers participants through ideation techniques. They persuasively argue, using real-world examples, that everyone can generate great ideas if they focus on good questions rather than right answers. Harper Business, $26.99

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As more and more CIOs are beginning to see significant benefits from letting employees choose the device they use to get their jobs done, the Bring Your Own Device (BYOD) trend is spreading. According to the Computerworld Consumerization of IT Study, about half of the 604 respondents said their organizations allow employees to do work using their own devices either away from the office or at work. Whether these devices are smart phones, tablets, or laptops that are used in the office or while working remotely, companies that embrace this trend are finding their employees are more productive and experience greater job satisfaction. What's more, enterprises can significantly reduce up front costs and allow for flexible work hours by letting employees use their device of choice anytime, from anywhere.
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can follow best practices to ensure the experience of video communication is maximized for viewers, while keeping corporate networks running smoothly.
There's no denying that the wisdom of a company resides in the heads of those directly responsible for the non-routine work of the organization. There's also no denying that management teams are looking to find better employee communications solutions and reduce costs. This is coupled with increased demand to better manage projects, customer service, product launches, training, and sales by workforces that are separated by time zones and using mobile devices. This need for wide-scale communications at lower cost is fueling recent organizational demand for scalable, affordable enterprise video and employee generated video content or "EGC"
The wave of video in the enterprise will continue to rise as the communication medium and the enabling technologies become ubiquitous in our daily personal and business lives. Businesses must be fully aware of the challenges and requirements of deploying an enterprise video solution. With a proper approach, adequate preparation, and skilled analysis, your organization will be able to accurately build an effective, scalable YouTube for the Enterprise framework that leverages your existing IT infrastructure and is aligned with your business goals.
This whitepaper aims to identify those users, the reasons they exist and to outline what your organization can do about them.
A mid-sized business needs the same financial performance control and measurement capabilities as a large corporation, but in a solution that's affordable, easy to implement and scalable. This guide simplifies the search by helping CFOs understand the 10 must-have characteristics of today's best financial performance management solutions.
Date/Time: June 5, 2012, 11:00 a.m., EDT, 4:00 p.m. BST / 3:00 p.m. UTC

Please join us for this webcast, as Dr. Barry Devlin, Founder and Principal, 9sight Consulting, describes what operational analytics can do for your business and reviews an architectural approach that will enable you to make it a reality.
Have you been thinking about what it would take to start using virtualization? Or do you know the basics and want to find out more? No problem. This webcast is designed for anyone with little to no knowledge of virtualization technology. Attend this webcast to learn:

-A basic overview of the business value of the technology and some key capabilities that make virtualization so valuable to IT and the businesses you serve.
-The basics for creating virtual machines and the key choices that can be made along the route to deployment.
View this on demand webcast to learn if moving business communications to the cloud is right for your business. Featured industry experts DMG Consulting LLC president, Donna Fluss, Frost & Sullivan principal analyst, Michael DeSalles, and Interactive Intelligence senior vice president, Joe Staples discuss this topic and help you answer your pressing questions at the conclusion of this web event.
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses must transform their selling models into dynamic, communications-intensive systems, empowering individual sellers to define, create and deliver value to customers.
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account management to help you sell more effectively. Watch the video to see how!
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