3 Technology Trends Your Company Can't Ignore

Technology is evolving -- fast. And though it might not be easy to keep up with it all, your company cannot just focus on the changes that are happening today. You need to look beyond, to the technological trends that are emerging to shape the future of your organization and your industry. Why? Because the more anticipatory you can be in regard to technology, the more creatively you can use it to gain competitive advantage.

By Daniel Burrus
Tue, August 09, 2011

Computerworld — Technology is evolving -- fast. And though it might not be easy to keep up with it all, your company cannot just focus on the changes that are happening today. You need to look beyond, to the technological trends that are emerging to shape the future of your organization and your industry. Why? Because the more anticipatory you can be in regard to technology, the more creatively you can use it to gain competitive advantage.

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As someone who has been accurately predicting the future of technology for over 25 years, I urge all leaders to focus on the following three emerging trends that will reshape the business landscape as we know it.

1. Just-in-time training

Thanks to cloud-based technology, we're on the brink of a revolution in just-in-time training. This will enable people to use their laptops, cell phones and tablet computers as tools to receive training precisely when they need it. In the current training model used by many organizations, people receive training for a variety of things before they actually need the expertise. This takes the people away from their jobs and costs the company a lot of money. With just-in-time training, companies can keep people in the field, forgoing training that might be needed someday. Then, when an employee needs a certain skill set to complete a job or do a task, he or she can receive the training for it in real time via cloud-based technology.

For example, suppose your IT staff has to install new hardware at all your company's office locations. Brand new and complex, the hardware requires special installation procedures. Rather than taking your IT staff out of work and putting them in a training course, you keep them on-site without the specific training. Then, when they have to install the hardware or troubleshoot it, they can receive the training on how to do so in real time via their mobile devices as they are installing or servicing the hardware.

Now, let's take this trend a step further. Suppose the IT professional is using the just-in-time training module via his tablet computer. But he's still confused about a certain aspect of the installation. All he has to do is touch the "help" icon on his screen and it immediately connects him to a master trainer, live on the screen. And instead of just telling the master trainer what the problem is, the IT person can put on a headband that has a camera on the front. Now, the master trainer can see what the IT person sees and can tell him exactly what to do. The master trainer can lead the IT professional through the installation as if he were standing right there. Talk about a dramatic savings and increase in efficiency!

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Originally published on www.computerworld.com. Click here to read the original story.
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