What We’re Reading from the Oct. 15, 2011, Issue of CIO Magazine

Books and blogs about innovation and leadership success

By
Wed, September 28, 2011

CIO

The Social Organization 

How to Use Social Media to Tap the Collective Genius of Your Customers and Employees
By Anthony J. Bradley and Mark P. McDonald

Book Social media, with all its popularity, is still trying to find a solid place in the enterprise. The main obstacle is finding a way to measure results and ensure productivity. This book cites over 400 organizations that have seen results from using social media and provides a step-by-step strategy that can be applied to companies of all types. Harvard Business Review Press, $35

America the Vulnerable 

Inside the New Threat Matrix of Digital Espionage, Crime and Warfare
By Joel Brenner

Book Author Joel Brenner, who worked for several years with the federal cybersecurity program, gives us an inside look at how the government is dealing with the threat of cyberattack. He reveals risks Americans may not think about, such as emerging spy groups that are using sophisticated tactics. Brenner confidently states that the U.S. government doesn’t have the power to stop cyberattacks such as putting counterfeit computer chips on planes or using flash drives to download battle plans from Iraq. Penguin Press, $27.95

The Anywhere Leader

How to Lead and Succeed in Any Business Environment
By Mike Thompson

Book  The economic crisis and its far-reaching side effects have put business leaders to the test. Author Mike Thompson, CEO of organizational development company SVI, says anyone in business should be able to rise above uncertainty and disruption. Thompson delves into a number of case studies, including Toms shoes and Johnson aanndd Johnson, that demonstrate qualities that “anywhere” leaders possess­—qualities such as uniting employees using enlightening initiatives and culture. Wiley, $24.95

The Guild CIO

By Stephen Gillett

Blog  The CIO of Starbucks shares his personal experiences as a World of Warcraft gamer and relates professional tales from his job. In a recent post, he wrote an ode to Steve Jobs, reflecting on his lifelong love of Apple products, and musing that as a CIO, he’s now one of those that Jobs “called an ‘orifice’ to the end users of an organization.” He goes on, “I was not offended; I know we can be a hard lot to work with as we have to care about things that are not as cool as the consumer elements of great ­technology.” theguildcio.blogspot.com

Best Practices Are Stupid

40 Ways to Out-Innovate the Competition
By Stephen M. Shapiro

Book  This unconventional guide provides strategies for fostering innovation. Shapiro, formerly of Accenture, says most leaders inadvertently suffocate creativity by following tired formulas. His suggestions? Hiring people you don’t like, not asking for ideas, and going above and beyond thinking outside the box. Doing the unexpected is the key to bright ideas, he says. Each chapter concludes with statements like, “When the pace of change outside your organization is greater than the pace of change within, you will be eaten.” Portfolio Penguin, $22.95

Follow Editorial Assistant Lauren Brousell on Twitter: @lbrousell.

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As more and more CIOs are beginning to see significant benefits from letting employees choose the device they use to get their jobs done, the Bring Your Own Device (BYOD) trend is spreading. According to the Computerworld Consumerization of IT Study, about half of the 604 respondents said their organizations allow employees to do work using their own devices either away from the office or at work. Whether these devices are smart phones, tablets, or laptops that are used in the office or while working remotely, companies that embrace this trend are finding their employees are more productive and experience greater job satisfaction. What's more, enterprises can significantly reduce up front costs and allow for flexible work hours by letting employees use their device of choice anytime, from anywhere.
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can follow best practices to ensure the experience of video communication is maximized for viewers, while keeping corporate networks running smoothly.
There's no denying that the wisdom of a company resides in the heads of those directly responsible for the non-routine work of the organization. There's also no denying that management teams are looking to find better employee communications solutions and reduce costs. This is coupled with increased demand to better manage projects, customer service, product launches, training, and sales by workforces that are separated by time zones and using mobile devices. This need for wide-scale communications at lower cost is fueling recent organizational demand for scalable, affordable enterprise video and employee generated video content or "EGC"
The wave of video in the enterprise will continue to rise as the communication medium and the enabling technologies become ubiquitous in our daily personal and business lives. Businesses must be fully aware of the challenges and requirements of deploying an enterprise video solution. With a proper approach, adequate preparation, and skilled analysis, your organization will be able to accurately build an effective, scalable YouTube for the Enterprise framework that leverages your existing IT infrastructure and is aligned with your business goals.
This whitepaper aims to identify those users, the reasons they exist and to outline what your organization can do about them.
A mid-sized business needs the same financial performance control and measurement capabilities as a large corporation, but in a solution that's affordable, easy to implement and scalable. This guide simplifies the search by helping CFOs understand the 10 must-have characteristics of today's best financial performance management solutions.
Date/Time: June 5, 2012, 11:00 a.m., EDT, 4:00 p.m. BST / 3:00 p.m. UTC

Please join us for this webcast, as Dr. Barry Devlin, Founder and Principal, 9sight Consulting, describes what operational analytics can do for your business and reviews an architectural approach that will enable you to make it a reality.
Have you been thinking about what it would take to start using virtualization? Or do you know the basics and want to find out more? No problem. This webcast is designed for anyone with little to no knowledge of virtualization technology. Attend this webcast to learn:

-A basic overview of the business value of the technology and some key capabilities that make virtualization so valuable to IT and the businesses you serve.
-The basics for creating virtual machines and the key choices that can be made along the route to deployment.
View this on demand webcast to learn if moving business communications to the cloud is right for your business. Featured industry experts DMG Consulting LLC president, Donna Fluss, Frost & Sullivan principal analyst, Michael DeSalles, and Interactive Intelligence senior vice president, Joe Staples discuss this topic and help you answer your pressing questions at the conclusion of this web event.
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses must transform their selling models into dynamic, communications-intensive systems, empowering individual sellers to define, create and deliver value to customers.
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account management to help you sell more effectively. Watch the video to see how!
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