The CFO's Role in the Data Breach War

Finance, working with IT, increasingly must manage the serious risks, from planning to handling fallout

By Fred O'Connor
Wed, November 23, 2011

IDG News Service — The disturbing rash of data breaches in recent years has demonstrated that data security -- always a huge concern of CFOs -- affects every company and its customers. Entertainment sites, clothing retailers, grocers, financial services institutions are only the latest and most obvious of organizations to have had IT systems compromised, or sensitive information stolen.

Traditionally, of course, data protection falls mainly in the IT department's domain. But while CIOs may manage the Wi-Fi networks and servers that criminals target, CFOs approve IT spending, and are often responsible for handling repercussions of a breach. That suggests that they should have a lot to say about data security planning, too, to go with their deep involvement in dealing with the fallout -- from notifying the parties affected by breaches, to reporting on the financial consequences.

Further, CFOs should serve as facilitators in helping "business managers treat security as an economic requirement," said Jay Heiser, a Gartner research vice president whose focus areas include IT risk assessment and management. And that's something that finance people may do better than techies, because they're not security wonks.

Data breaches "can absolutely impact your bottom line," said Mike Dandini, head of the management and professional liability underwriting unit at The Hartford, the insurance giant. Cyberinsurance, he added, is the second most asked about management liability product these days.

"The real issue comes down to how much data to they store," he said. "Do they keep a lot of personally identifiable information. But also, for any company, your trade secrets, your proprietary information, all of that could be at risk. So from a CFO's perspective, that could impact revenues, good will, reputation and client trust. That all comes down to cost, whether its lost revenues, or whether it's remediation."

And the consequences of breaches at Sony, TJX Cos. and the Hannaford supermarket chain, to name just three, have illustrated just how costly they can be.

Sony, which suffered multiple data breaches across its online entertainment sites in April, initially estimated clean-up costs at least $171 million. It had to warn investors that the breach, which affected 101 million users and ranks as one of the largest to date, would have a sharp impact on its fiscal 2011 year. One major cost: the free year of identity-theft monitoring that the company is offering PlayStation Network and Qriocity users whose names, addresses, birth dates, purchase histories and online identifications were stolen.

The repercussions of an 18-month hack that began in July 2005 cost TJX, parent company of clothing chains TJ Maxx and Marshalls, $256 million. The retailer saw $118 million erased from its 2007 second-quarter profits to deal with the attack, during which hackers made off with 45.6 million credit and debit card numbers.

Continue Reading

What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
The promise of enterprise mobility means that employees are more productive and address business issues in a timely, untethered manner.
Read this new eBook to learn the top five scenarios and essential best practices for preventing database attacks and insider threats.
The options for securing increasingly valuable databases are very broad and deep, and can be confusing. This research provides an overview of three categories of controls that should be implemented to ensure that enterprise data is protected in the most efficient and effective manner.
Read the analyst report and learn how you can leverage the core capabilities of a DAP solution for better database security.
PCI DSS is mandatory for any business that handles confidential cardholder data. Riverbed® Stingray™ Traffic Manager and Stingray Application Firewall Module help with many parts of the PCI DSS specification, notably the web application firewall (WAF) requirements of section 6.6.
PCI DSS is mandatory for any business that handles confidential cardholder data. Riverbed® Stingray™ Traffic Manager and Stingray Application Firewall Module help with many parts of the PCI DSS specification, notably the web application firewall (WAF) requirements of section 6.6.
View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with a holistic approach to data security and compliance.
Date: Wednesday, June 13, 2012, 1:00 PM EDT / 10:00 AM PDT

In a recent study conducted by Ponemon Institute, fifty-five percent of respondents indicated they were not confident that their organization would be able to detect the loss or theft of sensitive personal information in their company's databases and applications.

Join featured guest Dr. Larry Ponemon from the Ponemon Institute, to discuss these new findings and how to best address the growing number of data breaches and privacy challenges that are facing your organization. This webinar will focus on:

- Understanding the current state of privacy and data protection in the production environment
- Identifying areas of greatest vulnerability
- Keeping data secure without sacrificing productivity
- Enterprise and configurable solutions for multiple applications
Learn how IT teams can protect against spear phishing tactics. Harry Sverdlove, chief technology officer of Bit9 offers a frank discussion about spear phishing - the most common technique used in today's advanced attacks. Learn how spear phishing works and three recommendations for IT to protect against modern threats.
Download this eSeminar to hear from experts Ziff Davis Enterprise, VMware and HP and learn how client-side virtualization can improve your organization's performance, while reducing the IT burden of managing and maintaining an increasingly diverse client universe.
In this exclusive webcast from Viewfinity, you'll hear how to leverage Group Policy Object settings to close this vulnerability by elevating privileges for standard users.
More companies are adopting business service management practices to better align their business and IT needs. Download this video to hear findings from the 2011 BSM Maturity Benchmark Survey to learn how companies are taking a customer-centric approach to IT management.
Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy
Sponsored Links

Master the cloud with the power of convergence from HP

Connect with IT leaders redefining mobility at the Enterprise Mobile Hub

Choose New and manage one device instead of 170

Choose New for 8x the firewall and NAT performance

Check out a smart way of mobilizing your business with enterprise-ready Samsung Mobile.

Redefine your data center with HP servers.

Enhance your business with Windstream IT Solutions. Speak to someone local.

BlackBerry® Mobile Fusion. Different mobile devices. One platform.

Click to see how Accenture has delivered high performance to clients

CYBERMARYLAND | Learn Why Maryland is the Epicenter for Cybersecurity

Get Ethernet speeds from 1 Mbps to 10 Gbps - Comcast Business Class

Cognizant. Leading in Business, Application & Technology Services

Collaboration: driving better business outcomes

Gain cutting-edge insights at MIT in 2-5 day executive programs.

Complimentary Gartner Report on BYOD: Media Tablets & Beyond. View Now

Elevate storage agility and efficiency with HP 3PAR storage.

Choose New and slash the number of devices you manage

Customized information views & Twitter events at New Fulcrum Point

Splunk translates machine data into "aha" moments for IT and the business.

ManageEngine Desktop Central - Automate and Audit Your Desktop Management! Learn More...

Cloud Readiness Starts with Intel® Technology

High performance. Delivered. Click to see Accenture's client successes

Visit the Virtually There Learning Page to learn how to use virtualization to your competitive advantage.

Free: Hunter Muller's "The Transformational CIO."

Join us for an upcoming Microsoft 365 live online demo event.

Discover your easiest path to unified communications

Virtualizing Your Infrastructure Just Got Easier

Connect with global CIOs now at Enterprise CIO Forum

Resource Center