12 Best Email Marketing Tips for Professionals
From obtaining relevant data to reaching customers wherever they are, these best-of-breed email marketing tips can help you improve your campaigns beyond generic email blasts.
Tue, May 01, 2012
CIO — Today's consumers want to connect with businesses in a variety of ways, but the sophisticated consumers in your database and on your subscriber list are not willing to tolerate generic email blasts from corporations. Email campaigns must be targeted and relevant to the customer. It all starts with knowing the best email marketing tips and strategies to obtain customer data and how to reach your consumers wherever they are online.
To find out what email marketing tips are trending and showing success with list subscribers, CIO.com spoke with leading email marketing vendors and analysts to come up with this best-of-breed email marketing tactics list.
1. Capture Emails With Double Opt-In
"Using double opt-in forms on websites, blogs, social media pages and anywhere prospective recipients may be looking to stay in touch with you is a must," says Paul Turnbull, product marketing manager at Campaigner. Double opt-in means the system sends a confirmation request to the submitted email address, requiring the owner to take an action—usually click a link in the email—to confirm that they are the email address owner and want to subscribe to the mail list.
2. Reach Consumers Wherever They Are
"In today's highly connected world, consumers want to connect with businesses in a variety of ways: email, social media, mobile and more. As a result, businesses need the ability to reach consumers wherever they are," says Ron Cates, director of new market development at Constant Contact. Outside of using traditional tools to grow your email list, there are many unique and interesting options. These include "placing a sign-up form or guest book at your place of business and adding a Join My Mailing List button to your website and your Facebook page," Cates says. In addition, there are new tools for signing up to stay connected with businesses or organizations from virtually anywhere. For example, Constant Contact offers Text-to-Join, in which users are added to an email list after sending a text message to a designated keyword, and Scan-to-Join, which lets customers join a list by scanning a QR code that a business has placed on a flyer, business card or other printed media, he says.
3. Get Only What You Need
"Think about what information is most valuable for your list and how to capture it in the briefest way possible," Turnbull says. "For example, if geographic location is needed, consider prompting only for zip code instead of street address or phone number." An email address is the only prompt you need, but if you do ask for additional information, he recommends you consider making it optional and give some reason or additional incentive for doing so. "You can also get more info later, either directly or indirectly, after they sign up," he explains.