7 Reasons to Use AirWatch for Mobile Device Management

Many enterprises use AirWatch systems to manage mobile devices on an individual, group and company level all at once. From configuration to monitoring to support, here are seven reasons why AirWatch ranks among the MDM leaders.

By Richard Hein
Wed, July 11, 2012

CIOMobile device management (MDM) technology, while still in its infancy, has come a long way in the last few years. Letting employees and associates use mobile devices has become a critical factor to a company's success, which explains the explosion of interest in MDM systems. To that end, many of the largest companies use AirWatch on a global scale to stem the tide of mobile devices that are flooding their networks.

Headquartered in Atlanta, AirWatch has been in the MDM business since 2003 with one goal in mind—helping companies focus on using mobile technology rather than the complexities of managing it. When your business is ready to take mobile asset management seriously, AirWatch is definitely worth a test drive.

The company designed its MDM platform to be multi-tenant, highly scalable and integrated with existing enterprise systems, regardless of whether they are on-site or in the cloud. AirWatch also supports all major mobile players—Apple iOS, Android, BlackBerry, Symbian and Windows Phone—out of the box. Finally, many customers will tell you they use the product because they find it intuitive.

Case Study: Few Options Exist for Managing Multiple Mobile Platforms

With the top motivator in mobility today being ROI and employee preference, it's safe to say the Bring Your Own Device (BYOD) era is here to stay. Let's take a look at how big businesses are using AirWatch to protect their mobile assets and data.

1. Activation.

Whether you adopt a BYOD policy or issue corporate liable devices, the process for protecting those devices is the same, and it begins with enrolling the device into a MDM system. AirWatch lets associates activate devices in one simple step, without the need for iTunes, or any such software, in your environment.

Activation begins with a simple email or SMS to the user's mobile device. This provides them with a provisioning URL, a login and an activation code. (If using SMS, a batch import file can be applied.)

From there, a simple challenge and response message takes place on the device. As each user visits the URL provided, the device is placed into a default location group. This lets administrators place each device into geographic or organizational subgroups. This, in turn, allowing AirWatch to push the appropriate profile for each device based on which group in which the device resides; employees in one country can be grouped together, for example, to ensure that they comply with that country's specific privacy laws. A profile is added to the device, and the process is complete.

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