Facebook Tests 'Want' and 'Collect' Buttons: How to Get Started

Facebook introduces two new buttons that let you save products from select retailers to a wish list, a la Pinterest. But the social network takes it a step further, letting you buy the product from within Facebook. Here's how it works, plus tips for using it.

Wed, October 10, 2012

CIO — A week after reintroducing Facebook Gifts—a feature that lets you send real items to your Facebook friends—the social network is launching another possible push into ecommerce: "Want" and "Collect" buttons.

These buttons are part of a new feature called "Collections," which allows businesses to showcase goods on their pages and sell them through Facebook.

One Facebook rep further described the new feature:

"Weve seen that businesses often use pages to share information about their products through photo albums. Today, we are beginning a small test in which a few select businesses will be able to share information about their products through a feature called Collections. Collections can be discovered in the news feed, and people will be able to engage with these collections and share things they are interested in with their friends. People can click through and buy these items off of Facebook."

Participating retailers can add either "Want" or "Collect" buttons to news feed posts about products. Facebook users who have liked the retailer's page can then save and share these products to a "Wishlist" and even purchase the product through the retailer's website from Facebook. Facebook is testing both "Want" and "Collect" versions, so you will likely see one or the other.

Facebook is testing this feature with seven retailers: Fab.com, Michael Kors, Neiman Marcus, Pottery Barn, Smith Optics, Victoria's Secret and Wayfair.

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M. Eric Johnson, associate dean of the MBA program at the Tuck School of Business at Dartmouth College, says that Facebook's new Collections and last week's announcement of Facebook Gifts could be putting the social network on the right track for ecommerce.

"These feel like they could gain some traction, but Facebook has to walk a thin line. Many users would love the convenience of shopping on its platform—particularly with the support of friends," he says. "But Facebook must avoid turning into a spam pit, where friends all turn into salespeople and every action is commercially based."

Johnson also says this new feature could challenge social bookmarking site Pinterest.

"Collections drives right into the heart of Pinterest, but with a brash commercial attitude," he says.

Here's a look at how to get started with Facebook's newest feature.

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