6 Business Dashboards That Help CIOs Manage Employees, Web Services

These six dashboards help IT executives make key decisions by putting data from a variety of enterprise applications and services at a CIO's fingertips so he or she can better manage employees, website activity, development projects and more.

By John Brandon
Tue, October 30, 2012

CIO — When you have reliable access to good data, making management decisions becomes easier. In IT, that is particularly challenging given the plethora of Web services, data repositories and network stores in a large company.

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Fortunately, new advancements in data analytics and linking disparate services have given birth to new business dashboards, some so powerful they could change how you manage your operations. With one snapshot, you can see whether employees across IT are meeting departmental goals or quickly check if your corporate site is running on all cylinders. These new dashboards use colorful eye-catching charts to summarize data for managers who need to act fast.

Kapta: Track Employees' Progress Against Company Goals

Kapta

Many business dashboards give you an overview of sales progress, CRM status or IT service levels. Kapta, meanwhile, shows a summary of employee goals. You can see how these goals—shown in an easily identifiable red, yellow and green—map to the overall company goals. For example, employees can set goals related to reducing IT budgets. You can then see a heat map that shows a breakdown by groups within IT and check, at a glance, the percentage completion rate. You can check for top performers against these goals—and see if any groups are running behind schedule.

Domo: View CRM, HR, Financial Data

Domo

Domo, the new business dashboard player in the market, is still under wraps; the company declined to provide any more info and prefers to "stay under the limelight" for now. What we do know is that the dashboard is geared to larger companies. You can view modules for CRM systems (likely Salesforce.com and others) and enterprise tools such as Oracle, peruse data from HR and even check company financials in one scorecard interface. The interface uses white blocks that you can stack up in the dashboard view with easy-to-track, color-coded data.

QlikView: Highlight Key Data, Gray Out Unimportant Info

QlikView

This business intelligence dashboard recently showed how their analytics work by providing a free peak into the 2012 Summer Olympics. Using a simple dashboard, you could quickly see which countries had garnered the most medals and then drill into the data to see individual accomplishments. Like Domo, the dashboard links into enterprise data stores to help you see progress in a CRM campaign or check financials for a department. One differentiator is that the interface highlights key metrics in white and grays out less important metrics automatically. QlikView also stores summarized data temporarily to speed up (and compress) the analytics for multiple users trying to access the same data.

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