Google Same-Day Shipping Service May be Difficult for Search Giant to Pull Off
When rumors of "Google Shopping Express," a same-day shipping service allegedly already being tested by Google employees, first hit the Web earlier Tuesday, most people missed the most glaring element of whole plan: Endeavors like this are insidiously difficult to pull off.
Tue, March 05, 2013
PC World —
Indeed, several companies--mostly online retailers--have dabbled in same-day delivery service, but no one's really figured out how to do it effectively at a large scale.
First, some background. An unnamed source told TechCrunch that Google Shopping Express will be a subscription-based service like Amazon Prime, but will be $10 to $15 cheaper per year. It will allegedly offer same-day delivery from brick-and-mortar retail stores such as Target, Walmart, Walgreens, and Safeway, but TechCrunch didn't say how much extra each delivery would cost, if anything.
From TechCrunch's description, Google's service sounds similar to eBay Now, which uses couriers to buy items from retail stores and deliver them to customers. But eBay Now is only available in three cities (San Francisco, New York, and San Jose), and isA not profitable despite the $5 delivery cost. As the Wall Street Journal reported, eBay pays couriers $12.50 per hour, plus 55 cents per mile driven, so there's a high up-front cost just to offer this kind of service.
Walmart has tested a similar service in other cities, including Philadelphia, Northern Virginia, Minneapolis, and San Francisco. However, the retailer has one big advantage in the form of existing stores, which could double as warehouses for same-day delivery. Still, it's unclear whether Walmart is making money on the service.
Same-day shipping would have side benefits
Google didn't confirm or deny the rumor, but sent the following statement to PCWorld: "We are working to build a delightful shopping experience for users, in close partnership with retailers, and to empower businesses of all sizes to compete effectively. We will continue to work toward providing technology, tools, and traffic to help power the retail ecosystem but have nothing to announce at this time."
Same-day shipping has long been a holy grail of sorts for online shopping, in both its desirability and its unobtainability. If Google actually has intentions to enter the space and is somehow able to pull it off, Google Shopping Express could provide auxiliary benefits to several of the company's myriad services.