First California Lawsuit Over Mobile Privacy Issues Crashes

A California state court has dismissed a closely watched lawsuit charging that Delta Air Lines failed to comply with state privacy laws for mobile applications.

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Tue, May 14, 2013

Computerworld

mobile privacy
A California state court has dismissed a closely watched lawsuit charging that Delta Air Lines failed to comply with state privacy laws for mobile applications.

In a brief ruling last week, California Superior Court Judge Marla Miller agreed with Delta's claim that the federal Airline Deregulation Act (ADA) of 1978 supersedes state statutes.

The ADA prevents states from enforcing laws that could impact the prices, routes or services offered by an airline.

Delta argued that its mobile application was a service offered by the airline to customers and was therefore was covered by the ADA.

In an email, Delta spokesman Paul Skrbec said that the airline is "pleased the Court has confirmed our view that the California statute does not apply to airlines because it is preempted by federal law. The protection of customer information is something that Delta takes very seriously."

The court's action effectively ends the first lawsuit alleging that a company failed to adhere to a state's privacy laws for mobile applications.

California Attorney General Kamala Harris filed the lawsuit against Delta last December, alleging that the airline had violated the California Online Privacy Protection Act (CalOPPA) by failing to properly disclose the data collection and use policies associated with its Fly Delta smartphone app.

The lawsuit was filed after Delta failed to quickly respond after the state notified it of the alleged privacy violations.

In the complaint, Harris said that Delta had been offering the Fly Delta app since at least 2010 to let customers check in for flights online, view reservations, rebook or cancel flights, check-in baggage, take photographs and other things.

Fly Delta lacks a privacy policy while the app collects an extensive amount of personal information, including the user's full name, telephone number, email address and geo location data, Harris said in the complaint.

The lawsuit contended that the app violates the CalOPPA law by not providing information on Delta's data collection or use policies.

Harris had contended that Delta's claim that the federal law preempts state laws were without merit. CalOPPA, she argued, merely requires a company to disclose its online privacy policies and in no way affects an airline's prices or services.

While the dismissal of the lawsuit is a setback for Harris, few expect that it will slow down the state's plan to go after alleged violators of online privacy laws.

Last year, Harris struck an agreement with several companies, including Facebook and Google, to make their privacy policies more transparent to users of their mobile applications.

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