11 Tips for Deploying ERP Applications
In a global mobile environment, organizations are looking for ERP systems that do more than integrate with a legacy system. But with so many solutions available, how do you choose the software that's right for your enterprise? IT executives and ERP experts offer 11 tips to get a return on your software investment.
Wed, May 15, 2013
CIO — As companies become increasingly complex, finding an enterprise resource planning (ERP) solution that meets all needs may be as likely as finding a unicorn. Indeed, in today's global mobile environment, organizations are looking for an ERP system that does more than integrate with a legacy system.
However, with so many solutions on the market, how do you choose the software system that's right for your enterprise, that your different business groups will actually use?
1. Document Business Objectives and Come Up with an Implementation and Support Plan
"Successful implementations are all based on a well-assessed and scoped out business problem," explains Bernd Weidenmueller, vice president, ERP, Avanade, which provides enterprise business technology solutions and managed services.
"The better the business problem is defined the more likely it is that the ERP system can address the problem," he says. Make the challenges you want the software to solve "as specific and as measurable as possible and tie them to your company's overall objectives."
"Gather a list of your most mission-critical requirements, including functional; workflow; systems integration; governance, risk and compliance (GRC); data migration/conversion; business intelligence and reporting; and training," says Greg Pierce, vice president of Concerto Cloud Services, Tribridge, a CRM, ERP and IT services consulting firm.
Next, he says, "define your implementation approach and timeframe. How complex will your data migration/conversion be? Are you looking to migrate summary vs. transaction detail? How 'clean' is your data today? Are you looking to get started with a core group of functions and expand functionality down the road?"
And don't forget about your IT team when selecting a solution. "Do you have a well-defined ERP IT plan?" he asks. "What IT skills do you have in-house today versus skills you need help with?" By answering these questions, you will have a much better handle on what you need in an ERP system and be better positioned for success.
2. Decide on a Delivery Model
"Ask yourself 'What ERP delivery model is right for my company?' says John Hoebler, managing director, MorganFranklin Consulting. "The three primary options are on-premise ERP, hosted/managed service ERP and cloud ERP solutions," he says.