NSA Revelations Prompt Tech Industry to Call for Privacy Safeguards

Leading trade organizations representing tech firms call on White House to tighten privacy and transparency requirements associated with government's electronic surveillance programs.

By Kenneth Corbin
Mon, August 26, 2013

CIO — Amid the fallout from the revelations of the National Security Agency's wide-ranging electronic surveillance program, several leading technology trade groups are calling on the White House to temper the data-collection activities with new transparency and privacy provisions.

[Related: Report: NSA Broke Into UN Video Teleconferencing System/strong>]

In a letter to White House Chief of Staff Dennis McDonough and counsel Kathryn Ruemmler, the groups urged the administration to give their member companies more latitude in making public disclosures about the government's national security data requests.

The groups, which include the Business Software Alliance, the Internet Association and the Software & Information Industry Association, wrote to "encourage the government to revisit limitations on what private companies can disclose about the orders they receive, recognizing that a lack of transparency on this subject may lead consumers to overestimate the scope of these intelligence programs and, thereby, undermine public trust in both industry and the government's efforts.

"In particular, companies should be allowed to report the number of orders they receive pursuant to U.S. national security or intelligence gathering and surveillance programs, and the number of users or accounts that are the subject of the orders," they wrote, recommending further that "the government disclose similar information relating to the orders."

[Related: Next Microsoft CEO Faces Rocky Road in Easing NSA-Fueled Privacy Worries]

For the tech sector, the national-security requests are an issue of consumer trust and the bottom line. The perception that the government has direct and unlimited access to data stored with tech firms has created yet another obstacle for U.S. cloud providers seeking to do business in foreign markets such as Europe, where government officials are already wary of the privacy implications when data moves across borders.

The trade groups cite an estimate that U.S. cloud computing providers could lose as much as $35 billion over the next three years as a result of the NSA's PRISM program.

Small wonder, then, that companies like Google and Microsoft have been trying to debunk the notion that their cooperation with government intelligence requests represents any sort of departure from their longstanding compliance with orders from the Foreign Intelligence Surveillance Act courts, and are seeking greater authority to disclose the frequency and extent of the national-security requests they receive.

The new letter from the trade groups seems an effort to present a unified front amplifying those calls.

"One of the most negative consequences of the recent disclosures would be if it were to result in increased barriers to global cross-border data flows," the groups wrote. "The free flow of data is critical to the continued growth of our global economy, and such free flow is recognized as one of the most important principles of international trade."

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