Gmail Goes Down, Google Investigating the Cause

The outage appears widespread

By Juan Carlos Perez
Fri, January 24, 2014

IDG News Service (Miami Bureau) — Gmail is experiencing an apparently broad outage on Friday afternoon and Google has indicated on its Apps Status website that it's looking into the issue.

Google acknowledged the problem at around 2:10 p.m. U.S. Eastern Time. A scan of complaints on Twitter and other social media sites and discussion forums indicates the problem is widespread and possibly affecting other Google services like Google+.

Reports that Gmail was getting restored started surfacing at around 3 p.m., and 15 minutes later Google posted on the Apps Status site that service had been "restored for some users" and that a full fix was expected "in the near future."

Asked for comment about the cause and scope of the outage, the Google public relations team said via email to check the Apps Status site for information.

"Interesting watching my Twitter feed explode with people frustrated that their Gmail is down. Guess we're still a way from email's demise," wrote Forrester Research analyst TJ Keitt on his Twitter account.

Gmail is used both by individuals for personal communications and by businesses for their employees as part of the Google Apps email and collaboration suite.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

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