IBM to Consolidate Communication and Collaboration Wares Into Connections Suite

Connections' scope will extend beyond enterprise social networking to include email, productivity apps and video conferencing

By Juan Carlos Perez
Fri, January 31, 2014

IDG News Service (Miami Bureau) — IBM will house its email, communication and collaboration products in its Connections suite, whose scope until now has been limited to enterprise social networking (ESN) software.

This means that the Connections bundle will include the Notes/Domino email platform, Docs office productivity apps and Sametime tools for IM, audio/video communications and Web meetings.

As those products get updated this year, they will be rebranded with the Connections name and offered as part that suite, whose core ESN software lets users create employee profiles, blogs, wikis, discussion forums and the like, as well as share, co-edit and comment on files and documents.

"Those products work together today. They're fully integrated, but now the branding will provide clarity and focus and highlight all these integrated capabilities," said Kramer Reeves, IBM Messaging and Collaboration Solutions director.

Consolidating these integrated products under a single brand umbrella will help IBM show prospective customers what it has to offer against competing suites like Microsoft's Office 365 and Google's Apps, as well as against vendors with narrower offerings, like Box and Dropbox in cloud storage and Jive Software in ESN.

Reeves declined to comment on how this move will affect how the products are licensed and priced, saying IBM will provide more details about that later. However, he did say IBM will offer customers an option to buy the suite with all components, as well as an option to bundle a package a la carte, choosing some items and leaving others out. There will also be add-ons available that cost extra for customers who want more sophisticated capabilities in areas of document compliance, governance and advanced analytics.

IBM expects to update the products' cloud versions first, and then release the updated on-premises versions.

One of the biggest upgrades will be made to the Notes desktop email client and its iNotes web browser version, as IBM aims to reimagine inbox management, Reeves said. The goal is to help users by automatically prioritizing certain messages, and identifying which ones contain tasks and actions that need to be completed.

IBM calls this upcoming version of its email software Mail Next, and its development is a clear statement from the company that it's not in the camp of those who say email is obsolete as a workplace communications tool.

"We're betting the market will continue to rely on secure email, so we're reinventing the inbox with the evolution of social," Reeves said.

Rob Koplowitz, a Forrester Research analyst, sees the brand re-aligment and product consolidation under Connections as a positive move for IBM.

Continue Reading

Our Commenting Policies