Data Center

Mon, May 02, 2011 - What do you do when your Cloud doesn't have the language, library, or computational resources sufficient to handle your requirement? Grab what you need from another cloud, right? It's not always that simple.

Tue, March 29, 2011 - The whole point of cloud computing is to easily leverage services you don't have to build and operate yourself. How do you make sure that the things you depend on will really be there over time?

Wed, March 23, 2011 - Done wrong, cloud software projects can subject you to all the pitfalls of traditional software projects. Consider these three no-no's carefully.

Tue, March 22, 2011 - Putting customers aside for once, let's talk about your users who log in and work with CRM systems daily. Are you making any of these three big mistakes while managing user identities?

Thu, March 10, 2011 - Stop designing IT architecture around applications and start designing for business outcomes, says Forrester's Randy Heffner. He shares five key questions to get you started.

Fri, February 25, 2011 - IT must industrialize infrastructure and operations -- and IT workers must be taught to abandon their love affair with complexity, says Forrester's Glenn O'Donnell. Consider these 10 pieces of advice on how to do it right.

Wed, February 16, 2011 - Sure, SSO and other identity management infrastructure will tell you who someone is. But managing the semantics for people as they are added to your CRM system? That's a little harder.

Tue, February 08, 2011 - IT has struggled for years to calculate and prove what its own services actually cost to deliver to the business. Consider these five strategies, as shared by CIOs who've already battle-tested them, says Sunny Gupta, CEO of Apptio.

Tue, February 08, 2011 - The marketing around cloud-based CRM systems is all about how fast they can be created and deployed, how they can scale up (or shrink to fit) to any business situation. But theyre still IT systems, and a lack of discipline still spells trouble.

Thu, January 27, 2011 - When 15 petabytes of data are created each day, the storage status quo doesn't have a chance. See how cloud will shake up enterprise storage in 2011, with this look ahead from two storage experts at IBM.