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How Secure is that Cloud Vendor? 7 Basics

Wed, January 26, 2011 - All cloud computing vendors will tell you how wonderfully secure their services are. As you evaluate those claims, here are 7 key factors to consider.

Cloud App Integration: What's the Best Path? Part 2

Fri, January 21, 2011 - What's the best way to integrate cloud apps with your existing infrastructure and enterprise applications? Last week we explored the available integration layers; this week we'll explore 4 options for "connector" technologies.

Cloud App Integration: What's the Best Path?

Fri, January 14, 2011 - Cloud-based or SaaS applications need to live in an ecosystem, integrated with the rest of your infrastructure and enterprise applications. Sure -- but what integration strategy actually works best?

Meet the Service-Driven Data Center: 5 Key Traits

Wed, December 22, 2010 - Why might you want to add a business services layer to your data center's private cloud computing effort? John Stetic of Novell shares his opinion.

Do You Need a Cloud CRM Platform, or Cloud CRM Product?

Tue, December 21, 2010 - The best CRM applications are really toolkits in disguise. When do you need to be focusing on buying "just an app," and when do you need to focus on the toolkit and platform?

Dreamforce 2010: 8 Cloud Lessons

Wed, December 08, 2010 - You don't have to be a Salesforce.com customer to get some useful info from their annual user and developer conference.

CRM: Four Dirty Little Secrets of Marketing Automation

Wed, December 01, 2010 - Marketing automation systems really work, but vendor sales reps hide issues that are critical to the systems success.

Use CRM to Crowd-Source Your Product Strategy

Mon, November 08, 2010 - Product strategy groups used to be staffed by all-knowing MBAs. Not any more. Here's why your CRM system should be at the hub of product strategy decisions.

A New Cloud: The Stealth Cloud?

Wed, October 27, 2010 - You've heard of public clouds, private clouds and hybrid clouds, but is there room for yet another word in the cloud computing lexicon, a stealth cloud? That is, a cloud without the support of the IT department?

Why CRM Data Trumps CRM Systems

Tue, October 26, 2010 - Most users and IT people look at CRM systems as systems. What if we're looking at it all wrong?

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