Applications
Data Point articles
Gmail vs. Traditional E-Mail: Savings Adding Up
Wed, January 07, 2009 - While most enterprises aren't moving to fully web-based e-mail such as Google's Gmail just yet, a new Forrester report indicates that on-premise corporate e-mail will eventually prove too costly for many companies, if it hasn't already.
Enterprise Web 2.0 Adoption Still Growing, McKinsey Report Says
Wed, July 30, 2008 - The adoption of Web 2.0 technologies, often referred to as Enterprise 2.0, has grown since last year, an annual McKinsey report says. But barriers remain, including justifying a return on investment to executives who allocate the money for Web 2.0 tools such as blogs, wikis and social networks.
Gartner: IT Too Slow to Change and Adapt to New Technologies
Wed, July 09, 2008 - Report says IT is hung-up on buying software suites, stifling the introduction of newer Web-based technology. Also, younger workers taking enterprise jobs will become less patient with a slow rate of technological change.
Study: Companies Need Better Enterprise Search
Wed, June 18, 2008 - While vendors such as Google and Microsoft have offered search appliances, a new study contends that IT organizations have not utilized them. Instead, employees have been forced to use different search engines spread out across disparate applications.
Survey: Enterprise 2.0 Apps Seen as Useful to Business But Confusing
Thu, May 22, 2008 - Despite companies acknowledging that they must embrace social software such as wikis, blogs and social networks, many struggle with how to implement and measure their success.
Forrester: Consolidated Web 2.0 Market to Reach $4.6 Billion By 2013
Mon, April 21, 2008 - The vendor market will shrink as IBM and Microsoft absorb the majority of the Web 2.0 pie, says an analyst report.
Software Licensing and Pricing Is Still Too Complex and Costly
Mon, January 28, 2008 - A Forrester Research survey of IT professionals finds that enterprise vendors have yet to solve pricing and complexity "pain points."
Five Business Process and Application Trends for 2008
Tue, January 15, 2008 - A Forrester analyst outlines the changes in next-generation applications, architectures and business process management that lie ahead.
Your Customer Service Stinks
Mon, January 07, 2008 - An Accenture survey finds that while consumers' customer service expectations continue to rise, the majority of companies aren't keeping pace, sending customers to competitors. And it's only getting easier for them to leave.
Supply Chain Spending On the Rise
Thu, January 03, 2008 - A new survey from AMR Research finds that it's out with the old (legacy SCM systems) and in with the new (best-of-breed solutions) in 2008.



