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To offer a manager accountability without authority sets the stage for failure. That's why C-level executives must step up to the plate and demand accountability from everyone.
When committees don't work, it's because they're being misused. Here are some simple rules for burying bureaucracy by putting committees in their proper place: as venues for collaboration, not rule making.
One day (maybe now) you're going to upgrade the wiring in your office building or install Wi-Fi. But don't ask users to pay for it. Ask them for a loan, instead.
Struggling to find the time and money for innovation projects? Take advantage of your IT governance process to get business buy-in for infrastructure investments, training and inventive applications of technology.
It doesn't take a project management guru to manage complex projects. Instead, give responsibility to the people who know best how to do the work.
You've been asked to do a project that's not in your IT budget. Time to muster your diplomatic skills and help your boss or business colleagues decide which other projects they're willing to delay or give up instead.
The way to turn a controversial nuisance into a powerful governance process.
What's IT worth? If end users are to understand, says our columnist, you have to tell them exactly what they get for their money.
Your rules for running IT should derive from the people who have to live with them.
A concept from ITIL could make a huge difference this budget cycle.
CIO Viewpoints on Exchange 2007 Risks and Mitigation Strategies
Knowing where your peers have found limits and workarounds in areas including high availability, archiving, recovery, compliance, e-Discovery and storage growth can be essential in planning your successful Exchange 2007 migration. Read More »
Sponsored by Dell MessageOne
Find out what Forrester says about mobile endpoint security and its management.
Mobility raises productivity. But IT departments are hard-pressed to protect mobile data and to manage security software, wireless clients and regulatory compliance for mobile workers... Read More »
Sponsored by Fiberlink
Get Forrester's take on simplifying mobility with the universal wireless client.
Mobile workers want to use all types of wireless networks: WiFi, 3G cellular networks, corporate WLANs and home wireless networks. But how can IT support... Read More »
Sponsored by Fiberlink