STEPHANIE OVERBY

Stephanie Overby is a Boston-based freelance writer.

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H-1B Visa Processing Delays Threaten IT Project Success

The U.S. government's increased scrutiny of guest worker visa programs is leading to lengthy delays in processing IT outsourcing companies' applications for H-1B and L-1 visas. These delays are making it even more difficult for some IT groups and outsourcing providers to complete projects on time.

IT Outsourcing Survey: Provider Profits Shrink, Growth Slows in India

IT outsourcing providers heavily invested in India could be caught flat footed as growth moves to other countries and competition heats up for both commodity and innovation work, according to Duke University's annual offshoring survey.

IT Outsourcing: Study Ranks Best Nearshore Locations for U.S. Customers

A new quarterly ranking of Latin American countries rates Mexico, Chile, Costa Rica and Argentina among the best locations for nearshore outsourcing.

Telecom Bill Cramming Impacts IT's Bottom Line

Unauthorized charges on enterprise telecom bills are getting more sophisticated and harder to detect.

When Customer Service Needs Fixing, Bring in the CIO

Companies are turning to CIOs to lead customer-facing functions because of their expertise with business processes, enterprise data and social media

H-1B, B-1 Visa Scrutiny Threatens IT Outsourcing Providers

IT outsourcing companies are starting to feel the pinch from increased U.S. government scrutiny of H-1B and other nonimmigrant visa programs. The latest investigation into misuse of the H-1B visa program comes from the Social Security Administration.

Fed. Government Pays IT Contractors Nearly Twice As Much As Its Own IT Workers

The federal government pays IT outsourcing companies nearly twice as much for computer engineering services as it pays its own computer engineers and 1.5 times more for IT management work, according to non-profit watchdog group the Project on Government Oversight.

IT Outsourcing: What HP's Latest Strategy Change Means for Customers

Will HP deliver on its promise of bold transformation and innovation in IT services? Its outsourcing customers shouldn't wait to find out, IT analysts say.

IT Outsourcing: What Big Companies Can Learn from Midsize Companies

Midsize companies experience more success with their IT outsourcing deals than large companies because they take a "big bang" approach, according to the results of a recent outsourcing survey.

What CIOs Should Do About Rogue IT

CIOs no longer control all of a company’s technology choices. But they still need to manage risk and save rogue users from themselves.