STEPHANIE OVERBY
Stephanie Overby is a Boston-based freelance writer.
Cost-Saving Secrets of the Outsourcing Insiders
Ten tips from outsourcing experts and practitioners on how to save money on external consultants with do-it-yourself outsourcing.
Read More »6 Globalization Tips: Managing IT in Emerging Markets
Forrester Research offers best practices for meeting the needs of both mature and emerging markets.
Read More »Are You Qualified to Be a Global CIO?
Globalization demands CIOs who can manage IT in rapidly developing markets. Rigid thinkers need not apply.
Read More »Globalization: New Management Challenges Facing IT leaders
As the globalization wave reaches emerging markets, IT leaders face new mangement challenges. Here's advice on how to balance the competing—and often conflicting—needs of established and developing business locations.
Read More »What Matters Most in Outsourcing: Outcomes vs. Tasks
No one who outsources IT really cares about servers or switches or man-hours. They want business results. Outcome-based outsourcing promises to deliver those results, but moving from input-based pricing to outcome-based contracts is easier said than done.
Read More »IT Outsourcing: Think Twice Before You Issue a Single RFP
Sure, the big outsourcing providers can offer application development and infrastructure services. But just because they do doesn't mean you should send them a single RFP if you need to provision both. Pace Harmon's Steve Martin explains the circumstances in which it makes sense to issue separate RFPs.
Read More »You Can Outsource City Hall, but Not Offshore--Yet
Faced with declining revenue and increased demand for IT services, state and local governments are looking to third-party IT providers for help, even amid some high profile public sector outsourcing disasters. And while offshoring remains off the table for the public sector for now, the recession could force state and local governments to reconsider offshore sourcing options.
Read More »Outsourcing Industry Mergers Spell Bad News for IT
The forecast calls for more mergers in the IT outsourcing industry and that means more headaches for IT groups. Brace yourself for decreased competition, increased service disruption, and other woes, analysts say.
Read More »How to Keep Your Outsourcing Provider Hungry for Your Application Development Business
More IT leaders are spreading their application development and maintenance work among several outsourcing vendors. Multisourcing, as the practice is called, increases competition, breadth of resources, availability and management overhead.
Read More »Partners: Find the Right One and Improve Your Career
New research by Gallup executives suggests partnerships make us happier at work and can improve your career potential.
Read More »There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.
Sponsored by Microsoft
Listen to on-demand Recordings »
Service Level Management Best Practices Life Cycle Overview - Improve Service Levels
Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.
Sponsored by Compuware
Read this White Paper »
Keeping Your Members Safe from Online Scams and Predators
In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.
Sponsored by iovation
Read this White Paper »
Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.
Global Warming Research Exposed After Hack
Silicon Valley Abuzz About Tech Video That Lets You Command a Computer With Gestures
Two Approaches to NFC Battle for French Hearts and Mobiles
Palm Pixi Smartphones Now Just $25
FCC: Internet Program for Deaf Cheated Out of Millions
Judge Sets Schedule for Google Book Search Case
Twitter Geotagging: What You Need to Know
Twitter Turns on Geolocation Functionality
Some Nook E-Readers Won't Make it for the Holidays Either
Google's Chrome OS Hits BitTorrent
