CHRISTOPHER KOCH
Christopher Koch writes and edits in-depth stories for CIO magazine and also writes about strategic IT issues in his blog, Koch's IT Strategy.
Spending a bundle on smart, hard-working consultants won't guarantee you'll get what you paid for. Just ask the Oklahoma City Water Utilities Trust.
Read More »Reaping the Big Business Benefits of SOA
Advice on maximizing the benefits of service-oriented architecture (SOA), including reusing assets and cutting time to market.
Read More »Why IT Executives Split Staffs to Create Supply, Handle Demand for Technology Services
IT has two main jobs: Designing technology strategy and keeping the trains running. Read here for insights into how CIOs are dividing their staffs to do both well.
Read More »8 Tips for Outsource-Proofing Your IT Organization
The best defense is a good offence. Here's how to make your department more competitive.
Read More »How to Outsource-Proof Your IT Department—A New Game Plan
CEOs increasingly believe that sending IT work offshore will magically reduce costs and increase productivity. To combat this outsourcery, CIOs need a little white magic of their own.
Read More »8 Tips for Outsource-Proofing your IT Organization
The best defense is a good offence. Here's how to make your department more competitive
Read More »Some knowledge work will be outsourced. That's inevitable. But other work will be outsourced only if you fail to compete
Read More »A decade's worth of time and money invested in wiring up the enterprise is about to return billions to the bottom line. How is that going to happen? Supply chain automation. Who's going to get the credit? It could be you.
Read More »Stop End-Users Before They Click Again on Risky Websites
Educating users won’t prevent them from giving up info to fraudsters. Take them out of the loop.
Read More »Online crime is organized, it's growing and so is your organization's risk of being attacked. Here's how to mitigate that risk.
Read More »There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.
Sponsored by Microsoft
Listen to on-demand Recordings »
Service Level Management Best Practices Life Cycle Overview - Improve Service Levels
Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.
Sponsored by Compuware
Read this White Paper »
Keeping Your Members Safe from Online Scams and Predators
In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.
Sponsored by iovation
Read this White Paper »
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