THOMAS WAILGUM

As a senior editor, I write in-depth features that probe macroeconomic and business topics that challenge today's executives and the IT community; shorter articles that analyze current business and technology trends; personality-driven Q&As that ask questions our readers want to see answered; lively and opinionated columns that strive to stir discussions in our online readership; and interactive pieces that use online media tools, such as slide shows, to grab readers' attention and deliver entertaining content.

These are the topic areas I'm following now:

-Enterprise applications (ERP, CRM, SCM, BI)

-Data management (MDM) and real-time data challenges

-Software as a service and how companies are deciding between on-premise vs. on-demand

-Oracle vs. SAP vs. Everybody Else

-Transformational IT stories that have financially impacted businesses

-Sports, technology and business

-The role business analysts play in software development

A look at some of my most popular and favorite articles on CIO.com include: "How Wal-Mart Lost Its Technology Edge," "How to Be a Supremely Productive Person: A Chat With John Halamka," "Ten IT Urban Legends Exposed," and "IT at the Department of Defense: Adding Insult to Injury."

I've written other investigative articles and profiles of executives at Toyota, Starbucks, the New York City Police Department, UPS and ESPN.

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From SAP ERP Software to Saving the World: Catching Up with Shai Agassi

Shai Agassi's rise to SAP's executive board was fast and furious. But his resignation in 2007 and his bold plan to rid the world of its dependence on oil have been equally abrupt. In this Q&A, Agassi speaks with CIO.com about his reason for leaving SAP and his vision for the electric car.

Q&A with SAP's Social Networking and Marketing Strategist

Steve Mann is helping SAP chart its online marketing and customer-engagement strategy. So just what is his job, what is SAP's social-media strategy and what have they learned so far?

Oracle, SAP Skills Shortage Leaves ERP Customers Gasping for SaaS Choices

Huge demand for third-party ERP implementation services has pushed "availability of resources" to the top of customers' vendor scorecard and nudged customers to look at SaaS models. And look out: Here comes Microsoft.

Password Brain Teaser: Too Many Passwords or Not Enough Brain Power?

We all know we shouldn't write down passwords on Sticky Notes, but we do because our brain can't possibly recall them all. Or can it? One researcher says we can memorize much more if we change the way we recall and store this information.

NFL Schedule, Rivalries and Potential TV Ratings Optimized by Packaged Software

The NFL's 2008 season has kicked off, and specialized optimization software helped league execs wade through thousands of scheduling variables to come up with the best lineup for teams, TV networks and fans.

8 Reasons Why CIOs Think Their Application Developers Are Clueless

Sure, CIOs can be clueless. But so can the programming staff. It's time for the other side of the story: CIOs and IT managers explain just how out-of-it their application development staff can be.

Nintendo Wii Shortage: Shrewd Marketing or Flawed Supply Chain?

Nearly two years after the hot videogame console's debut, U.S. consumers can still find only a wee number of Wiis for purchase. Nintendo has been tight-lipped as to why the chronic shortage continues. But some industry analysts and supply chain experts say it's no accident.

20 Crazy Things People Do to Get Wi-Fi Connections

Results from a new survey show the unsafe, illegal and downright bizarre things people do for Wi-Fi access.

Wi-Fi Just Wants to Be Free, But Not all Businesses Agree

Everybody wants Wi-Fi, but nobody wants to pay for it. A new In-Stat study examines the unsurprising decline in hotspot access revenues and what hotspot operators are doing to offset the costs.

These Boots Were Made for Tracking: Nine West Tries On RFID Strategy

Footwear giant Nine West joins a long list of retailers in search of the RFID Holy Grail: item-level RFID tracking. Will the move be a good fit? Even the mighty Wal-Mart has struggled to cash in on this technology.

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