THOMAS WAILGUM

As a senior editor, I write in-depth features that probe macroeconomic and business topics that challenge today's executives and the IT community; shorter articles that analyze current business and technology trends; personality-driven Q&As that ask questions our readers want to see answered; lively and opinionated columns that strive to stir discussions in our online readership; and interactive pieces that use online media tools, such as slide shows, to grab readers' attention and deliver entertaining content.

These are the topic areas I'm following now:

-Enterprise applications (ERP, CRM, SCM, BI)

-Data management (MDM) and real-time data challenges

-Software as a service and how companies are deciding between on-premise vs. on-demand

-Oracle vs. SAP vs. Everybody Else

-Transformational IT stories that have financially impacted businesses

-Sports, technology and business

-The role business analysts play in software development

A look at some of my most popular and favorite articles on CIO.com include: "How Wal-Mart Lost Its Technology Edge," "How to Be a Supremely Productive Person: A Chat With John Halamka," "Ten IT Urban Legends Exposed," and "IT at the Department of Defense: Adding Insult to Injury."

I've written other investigative articles and profiles of executives at Toyota, Starbucks, the New York City Police Department, UPS and ESPN.

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Top 10 Ways CIOs Can Prepare for Recession No. 2

As Gartner warns IT leaders to be ready in case a second recession hits, CIO.com's Thomas Wailgum shares his thoughts on how CIOs can actually slash pesky budgets. Hint: Unpaid interns, meet Russian hackers!

RFID Tags Arrive on the Store Floor as Retailers Go After ROI

After years of struggle with this complex technology, retailers are profiting from targeted areas where RFID is paying off. But as Wal-Mart's now doing, retailers must stop thinking cases and palettes and start thinking about tracking individual items.

Apocalypse Soon: 52 Percent of CIOs Plan to Blow Up IT Groups

More than half of CIOs expect to restructure their IT organizations within three years, new Forrester Research data shows. And apps organizations face the first salvo.

Why People Love to Hate Their Office Printers

Who hasn't wanted to take a bat to their office printer? From confusing error messages to unfixable paper jams, today's office printer is a source of frustration and angst. This is why we hate you, office printer. And yet we can't quit you, either.

SAP and Ernie Els: Big ERP and Golf's Big Easy

What do golf and ERP have in common? Pro golfer Ernie Els, also known as "The Big Easy," sports the SAP logo in competition around the world. In this Q&A, he discusses unusual questions from fans--and whether he might inspire a new SAP marketing slogan.

Retired Stalker: Facebook, Foursquare Making Gen Y Stalkers Lazy

CIO.com can't reveal his name, but this 30-year veteran of stalking thinks the next generation of cyberstalkers is too spoiled. Between Facebook and Foursquare, it's no wonder, he says.

Mission Impossible: Judging TCO of Enterprise Software Upgrades

Irregular timing. Business disruption. Endless "options." These are just three reasons that enterprise application upgrades remain a "wild card" business scenario for companies, says Forrester's Paul Hamerman--so you'd better understand the key issues.

CIOs to Vendors: Forget One-Stop Shopping, Get to Know My Business

Vendors seem to think what CIOs want is a one-stop-shop solution. But what CIOs really want is something far more precious: Salespeople who actually understand the individual customer's business.

10 "Deep Thoughts" of Telecommuters Everywhere

You don't (always) work in your pajamas. But you do occasionally snarf nachos while on a conference call and wonder if anyone hears your crunching. Hey, it takes one to know one: Here's what's really happening inside the mind of a telecommuter.

Starbucks CIO Brewing Up Much More than Free Wi-Fi

CIO Stephen Gillett is no plain old IT order-taker. He's leading a new group developing even more in-store tech offerings--and delivering what CEOs want most from CIOs: strategic innovation.