MICHAEL SCHRAGE

Michael Schrage is codirector of the MIT Media Lab's eMarkets Initiative. He can be reached at schrage@media.mit.edu.

Why CEOs Don't Get More Value from Their "Human Capital" (a.k.a. People)

If helping employees be more effective is becoming more important to CEOs than automating business processes, why don't companies invest accordingly? Every IT proposal of note should come with a human capital impact statement, not just a training budget.

IT Leaders Need to Keep Business Partners in the Loop

To succeed, IT executives need to have business and technology experts involved when setting priorities and making choices about new systems.

The Race to Innovation

While it may seem that competition and collaboration are at odds, the most innovative IT shops find a way to blend the two productively.

Competition Plus Collaboration Equals Innovation

Columnist Michael Schrage says that while it may seem that competition and collaboration are at odds, the most innovative IT shops find a way to blend the two productively.

Making IT Work: Managing Project Expectations

CIOs may think that backlogs are their biggest pain point. But the real cause of IT failure is mismanaged expectations.

CIOs Should Stop Seeking Buy-In

CIOs should stop trying to achieve buy-in for IT initiatives and start helping business colleagues sell the projects themselves.

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Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft Listen to on-demand Recordings »

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware Read this White Paper »

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation Read this White Paper »

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