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SUSAN CRAMM

 
SUSAN CRAMM

Susan Cramm is founder and president of Valuedance, an executive coaching firm in San Clemente, Calif. Her CIO column, Executive Coach, offers advice and answers readers' questions on approaches to thriving in organizational life.

Reader Q&A: How To Make Actions Convey Your Agenda

Executive Coach Susan Cramm answers questions about how to make sure your actions send the right message to your staff.

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Leading Change With Every Move You Make

Smart leaders leverage the attention focused on them by using it as a platform to to convey their leadership agenda. Here's how they do it.

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Reader Q&A: Fostering strategic thinking in your organization

Executive Coach Susan Cramm answers questions about how to get your organization thinking strategically, plus putting leadership responsibility where it belongs.

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Reader Q&A: Advice for Managing Business Meetings

In person or via teleconference, improve your decision-making processes in the meeting room.

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Making Strategy That Sticks

A strategic mindset is worthless without the ability to mobilize commitment. Communication and collaboration are the keys to making strategy stick.

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Advice on Leadership and Workplace Behavior

Tips for dealing with bomb-throwers, and how to please your superiors without stepping on the toes of those below you.

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How to Make Better Decisions

Decision making in IT is pretty messy. It doesn't have to be. CIOs can avoid acrimony by taking a fresh approach to the process. Here's how.

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Advice on Reaching Out to Business Partners and Effective Leadership

Advice from career coach Susan Cramm: IT executives need to find collaborative business partners. Leaders listen a lot so they can tell what motivates people to act.

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How to Make Nice

Winning back estranged colleagues is no easy task. Step 1: Eat humble pie. Step 2: Find the win-win solutions that define effective collaboration.

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The Power of Persuasion

CIOs who understand how to influence top managers can create a powerful role for themselves, their organizations and technology.

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Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

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Talking Innovation with a Hall of Famer

Bill Walsh, lauded for his innovative thinking on the football field, talks techniques for applying innovation to every job.  Read More »

 

What Makes for Good IT Governance

Peter Weill, director of the Center for Information Systems Research at MIT's Sloan School of Management and co-author of IT Governance, discusses lessons he learned while researching his book.  Read More »

 

The Dead End Project Trap

Ed Yourdon, author of Death March, tells us how to avoid dead-end projects and what to do if you find yourself in one.  Read More »

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Who Are the Data Center Leaders?

In this webcast, we will discuss why Unix systems are strategically important and what HP is doing to ensure that Integrity systems are the best choice for critical Unix applications...  View Now »

 

The Case for Data Protection for SMBs

Every business needs a data back-up and recovery strategy. If you are a small or mid-sized company, you face an additional challenge: Either go with an enterprise-class back-up and recovery solution that is too complex and costly for your needs, or get a down-sized solution that leaves you vulnerable. What you need is a solution that is as complete as those used by big enterprises, but affordable and easy enough for your business to use.   View Now »

 

Security convergence equals network security cost savings

Listen to IBM Internet Security Systems' take on network security convergence. You will learn how to get more out of your existing investments in network security, combat new Web 2.0, Web application and database threats without purchasing stand alone technologies, and how to protect your company from worms to botnets to preventing data leaks.   View Now »

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