Why you need an Information Technology Infrastructure Library (ITIL) manager, and how to go about hiring one.
Read More »Helps to ensure sufficient IT resources to support the business.
Read More »Salesforce.com and Google Execs Blast Oracle, SAP and Microsoft
At the Web 2.0 Summit, leaders of upstarts Salesforce.com and Google had fighting words for the incumbent software giants SAP, Oracle and Microsoft.
Read More »Hot Jobs: Software Implementation Analyst
The bridge between the software developer and the IT infrastructure team.
Read More »A business continuity manager creates plans to keep a company functioning after disruptive events such as natural disasters, terrorism, crime and computer and human error.
Read More »Opinion: Google's Shadow Hung Over Microsoft-Yahoo Deal
Just how big a role did Google play in disrupting Microsoft's acquisition of Yahoo? Quite a big role, says our columnist.
Read More »Hot Jobs: Applications Architect
A true applications architect has a broad view and understanding of an organization's software landscape. They make sure that individual software projects adhere to the organization's application development methodology and parameters.
Read More »Google Intros Apps Edition to Bypass the IT Department
Google is releasing a new edition of its hosted applications suite that end users can bring into the workplace without the involvement of their IT department.
Read More »MySpace to Launch Developer Platform Next Week
Although MySpace has allowed, on a case-by-case basis, some external developers to put their widgets on the social networking site, the upcoming program potentially opens the door to any coder by providing open APIs and makes it possible for developers to generate revenue from those applications.
Read More »Facebook Doesn't Budge on Beacon's Broad User Tracking
Facebook gives no indication of modifying Beacon's ability to track the actions of all users, whether they are Facebook members or not.
Read More »There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.
Sponsored by Microsoft
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Service Level Management Best Practices Life Cycle Overview - Improve Service Levels
Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.
Sponsored by Compuware
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Keeping Your Members Safe from Online Scams and Predators
In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.
Sponsored by iovation
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