MALCOLM WHEATLEY

Malcolm Wheatley is a freelance writer living in Devon, England.

The IT Infrastructure Library Can Serve Small Companies: Here's How

ITIL isn't just for large organizations anymore. Smaller companies can implement the IT Infrastructure Library set of best practices and processes and get value from their information systems. IT leaders share their adoption experiences.

How Small Companies Can Make a Big Impact with the IT Infrastructure Library

The IT Infrastructure Library set of best practices and processes help organizations get value from their information systems. But you don't have to be a big global company to benefit from ITIL.

Her Majesty's Flying I.T. Circus

The British are top-drawer when it comes to fumbling high-profile IT projects. We tour the rubble as the government preps its e-government push

Lessons Learned?

This sidebar is part of the feature article "Her Majesty's Flying IT Circus"

ERP Training Stinks

As ERP implementations falter and fail, many people think the answer is more training. They're wrong. Read ROI; learn how training differs from education; find out why it's better to keep the training in-house; understand why CIOs should be cautious of industry average.

ERP Training Stinks

As ERP implementations falter and fail, many people think the answer is more training. They're wrong.

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Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft Listen to on-demand Recordings »

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware Read this White Paper »

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation Read this White Paper »

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