RICK COOK

Rick Cook has written thousands of articles and several books on computers and management. He is also the author of several fantasy novels full of bad computer jokes.

Technology Nightmare: How to Protect Your Network from the Threat of Rogue IT Employees

An IT admin for the City of San Francisco holding the network hostage is just the latest high-profile example of the security risk posed by insiders. Learn what steps you can take so it won't happen to your company.

Closing the Governance Gap With Project Portfolio Management (PPM)

Having problems allocating project resources? PPM measures available resources, such as time and money, against all the proposed projects and applies a consistent methodology to align them with the goals of the business.

Making Workflow Work and Flow for You

Workflow isn't rocket science, but it isn't magic either. While workflow can make major improvements in the way an organization runs, it achieves that goal only when its principles are applied correctly. We explain the success factors and the benefits that the process can provide.

Workflow? BPM? I'm So Confused!

What's the difference between workflow and business process management? This introduction explains the distinctions.

Workflow Gone Wrong

If you're planning to implement workflow management software—or to create a solution of your own—you need to learn about the most common mistakes.

Can This Project Be Saved?

You've identified that your IT project is in trouble. What are the best ways to save the situation?

How to Spot a Failing Project

Often, the difference between success and failure is spotting critical early warning signs that a project is in trouble. Here are a few ways to identify the symptoms.

Securing the Endpoints: The 10 Most Common Internal Security Threats

Who’s gaining access to your internal network? New criminal tactics and new kinds of malware are probing networks for vulnerabilities—and increasingly, finding them. We identify the top candidates for security breaches inside your own company.

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Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft Listen to on-demand Recordings »

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware Read this White Paper »

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation Read this White Paper »

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