KIM S. NASH

Kim S. Nash is an award-winning reporter who writes about how the people at big organizations move information to fix critical strategy problems. Sometimes they do it well, sometimes not. Tell her a good business tale at knash@cio.com. Articles

For IT Jobs, an Untapped Vein of Talent

To fill a drying pipeline for staffing IT jobs, CIOs and nonprofits are cultivating talent among youth in the nation's toughest neighborhoods.

Green IT: CIOs Can Demand Sustainability from Vendors

When it comes to greening the supply chain, Pamela Rucker, VP of IT at PSC, demands proof of vendors' environmental claims.

Zappos tries video sharing to boost sales

The retailer bets that sharing video of the products it sells and helping customers share their own will put shoppers in the mood to spend.

ERP: How and Why You Need to Manage It Differently

Enterprise Resource Planning has become a legacy system. That means simpler implementation, reduced maintenance costs and integrating new technologies.

Questions You Need Answered Before Going Cloud

Cloud computing offers tempting affordability, but legal quandaries abound surrounding e-discovery. Experts advise CIOs to ask questions of their vendors up front.

Using Predictive Analytics to Tap More Profitable Customers

Auto loan provider Dealer Services used predictive analytics to find its most profitable customers and avoid the riskiest.

2010 State of the CIO: Today's Focus for IT Departments - Business Opportunities

The recession has deepened CIO understanding of and commitment to business beyond IT. It's not just about installing BI tools or upgrading ERP, but about working side by side with other company leaders to build IT into new goods and services.

What CIOs Get Wrong About Emerging Technology

Clayton Christensen, professor at Harvard Business School and expert on disruptive innovation, talks about how new technologies such as cloud computing mean big changes for the CIO role and why they still don't get alignment.

Data Sharing That Benefits Customers

At Children's Hospital Boston, sharing more data, securely, promises healthier, more satisfied patients.

Facebook, Mobile Phones and the Future of Shopping

Forget the mall. Retailers are tapping Facebook and mobile phones to get closer to customers wherever they are.

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