Kim S. Nash

, Senior Editor

Kim S. Nash is an award-winning reporter who writes about how the people at big organizations move information to fix critical strategy problems. Sometimes they do it well, sometimes not. Tell her a good business tale at knash@cio.com. Articles

Crowdsourcing Offers a New and Wider Path to Innovation

GE, Allstate try crowdsourcing contests where external brainiacs compete to produce the best answers to big-data analytics questions.

How Play at Work Can Lead to IT Innovation

All work and no play does more than make Jack a dull boy. It can stifle creativity. A playful office helps corporate problem-solving and sparks innovation.

Mobile and Personalization Technologies Drive Fast Food Chains to the Future

The future of burger joints and smoothie bars involves customer-friendly technologies that will make fast food more of a service and less of a destination.

Do Chief Digital Officers Spell Trouble for CIOs?

CEOs are hiring hotshot chief digital officers to run strategic, customer-facing operations such as online sales. Is this good news or bad news for CIOs?

Social Media Marries Big Data at Wedding Retailer

David’s Bridal uses data from its social shopping community, where the bride-to-be shares plans with the wedding party, to tie the knot with customers

CIOs Can Help Their Companies Survive Industry Disruption

Business models are constantly in jeopardy. Netflix, for example, played the role of disruptor as it whacked Blockbuster, but now Netflix is facing stiff competition from Amazon, Hulu and others. The lesson for business leaders: Disrupt or be disrupted.

Why Tech Startups Partner With Companies In Industries They Want to Disrupt

Sometimes tech startups make deals with the very industry players they're trying to disrupt.

More CIOs Are Gaining Stature As Business Strategists

CIOs are earning business credibility, sharpening customer focus and raising IT’s strategic profile, according to our 2013 State of the CIO survey.

How a Homegrown Mobile System Helps Police Bust Gang Members

A local police force built a mobile-data system to quickly access the records officers need to make arrests.

CIOs Say Corporate Directors Are Clueless About IT

Our exclusive research shows that boards of directors still don't understand the role that IT can play in driving business innovation. It's the CIO's job to change that.