Shawna McAlearney is a senior online editor for CIO. Her coverage areas include security, network and privacy issues pertaining to the enterprise, and whatever else piques her interest. If you have an offbeat, interesting idea for a story that can be related to the business (or not, if it's really interesting), send her an e-mail. Shawna is also responsible for the How To and Research & Analysis verticals, so pitches for them will also be considered. Her pet peeves are PR people who call to follow up on e-mails and days that are too short to accommodate To Do lists. You may be able to grab her attention with dark chocolate or cool toys for her pups Spike and Maggie.
Business Etiquette: 10 Cultural Faux Pas You Should Never Make in Japan
Gaining respect when doing business in Japan is important. Do you know enough about the culture to impress them? Or is it so unfamiliar to you that your potential Japanese client won't want to sign on the dotted line?
Read More »Business Mistakes: 11 Cultural Faux Pas You Should Never Make in China
Manners matter in all countries, but cultural missteps could cause you to lose out on an important business deal. How much do you know about doing business in China?
Read More »Business Mistakes: 10 Cultural Faux Pas You Should Never Make in India
Sure, you know a bit about Indian culture, but do you know enough to NOT make a mistake that could ruin your big business deal?
Read More »Business Mistakes: 6 Cultural Faux Pas You Should Never Make in Russia
Awareness of cultural missteps could save your business deal--a lack of cultural awareness can also ensure that you not only look a fool, but fail to seal the deal.
Read More »Does a Tech Manager Need to Be Tech-Savvy?
To listen to the techies, any IT manager ought to have deep technical knowledge about everything in the knowledge domain, whether it's network performance or code optimization. Or so the prevailing wisdom goes. When push comes to shove, though, your techies would far prefer that you fine-tune your management skills than compete with them on technical know-how.
Read More »Firing or Laying Off IT Workers Can Cost You Big, So Watch Out!
Employees who are laid off or fired will likely use their knowledge to steal a company's confidential data. And some of those devious IT administrators would take the company's privileged password list to access sensitive information such as financial reports, accounts and HR records.
Read More »Google Gadgets an Open Door for Attack
Researchers outline a threat posed by Google Gadgets that can compromise user privacy and other risks, say experts at Black Hat conference.
Read More »My Company Has Had a Data Breach. What Do I Do?
If your company suffers a data breach, especially one involving customer information, these three software security tips can help you handle it quickly and effectively.
Read More »TJX Data Breach: Ignore Cost Lessons and Weep
While monetary costs from a massive data breach are bad enough, the damage to reputation and the resulting loss of business can be considerable. The recent indictment of the TJX hackers underscores how your company may be at risk, explain security experts.
Read More »Endpoint Security Holes an Open Door for Attackers
A free online scanner reveals that most corporate endpoints fail even basic security tests, according to a Sophos report.
Read More »There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.
Sponsored by Microsoft
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Service Level Management Best Practices Life Cycle Overview - Improve Service Levels
Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.
Sponsored by Compuware
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Keeping Your Members Safe from Online Scams and Predators
In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.
Sponsored by iovation
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