N. DEAN MEYER

Dean Meyer coaches CIOs on organizational, political and leadership issues. He listens, and offers perspective with his compelling business-within-a-business paradigm and the common sense built over 35 years in the IT industry. He works with you to plan practical solutions, drawing from a wealth of implementation experiences and proven systemic change processes. For a no-obligation get-to-know-you chat, contact his office at ndma@ndma.com or 203-431-0029. For more on Meyer's work, see www.ndma.com.

The Accountability Trap

To offer a manager accountability without authority sets the stage for failure. That's why C-level executives must step up to the plate and demand accountability from everyone.

Use Committees Constructively and Bust Bureaucracy

When committees don't work, it's because they're being misused. Here are some simple rules for burying bureaucracy by putting committees in their proper place: as venues for collaboration, not rule making.

Fund Your Network the Right Way

One day (maybe now) you're going to upgrade the wiring in your office building or install Wi-Fi. But don't ask users to pay for it. Ask them for a loan, instead.

How to Fund IT Innovation

Struggling to find the time and money for innovation projects? Take advantage of your IT governance process to get business buy-in for infrastructure investments, training and inventive applications of technology.

The Secret to Successful Project Teams

It doesn't take a project management guru to manage complex projects. Instead, give responsibility to the people who know best how to do the work.

How to Tell Your Boss That There's No Free Lunch

You've been asked to do a project that's not in your IT budget. Time to muster your diplomatic skills and help your boss or business colleagues decide which other projects they're willing to delay or give up instead.

How to Make IT Allocations Work

The way to turn a controversial nuisance into a powerful governance process.

IT Value: What It Really Means

What's IT worth? If end users are to understand, says our columnist, you have to tell them exactly what they get for their money.

How to Set IT Policies the Right Way

Your rules for running IT should derive from the people who have to live with them.

What Service-Based Costing Really Means

A concept from ITIL could make a huge difference this budget cycle.

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Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft Listen to on-demand Recordings »

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware Read this White Paper »

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation Read this White Paper »

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