To offer a manager accountability without authority sets the stage for failure. That's why C-level executives must step up to the plate and demand accountability from everyone.
Read More »Use Committees Constructively and Bust Bureaucracy
When committees don't work, it's because they're being misused. Here are some simple rules for burying bureaucracy by putting committees in their proper place: as venues for collaboration, not rule making.
Read More »Fund Your Network the Right Way
One day (maybe now) you're going to upgrade the wiring in your office building or install Wi-Fi. But don't ask users to pay for it. Ask them for a loan, instead.
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Read More »Struggling to find the time and money for innovation projects? Take advantage of your IT governance process to get business buy-in for infrastructure investments, training and inventive applications of technology.
Read More »The Secret to Successful Project Teams
It doesn't take a project management guru to manage complex projects. Instead, give responsibility to the people who know best how to do the work.
Read More »How to Tell Your Boss That There's No Free Lunch
You've been asked to do a project that's not in your IT budget. Time to muster your diplomatic skills and help your boss or business colleagues decide which other projects they're willing to delay or give up instead.
Read More »How to Make IT Allocations Work
The way to turn a controversial nuisance into a powerful governance process.
Read More »IT Value: What It Really Means
What's IT worth? If end users are to understand, says our columnist, you have to tell them exactly what they get for their money.
Read More »How to Set IT Policies the Right Way
Your rules for running IT should derive from the people who have to live with them.
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