SHANE O'NEILL

Shane O'Neill came to IDG Enterprise, publisher of CIO magazine and CIO.com, after stints at TechTarget, where he covered the storage industry and Ziff Davis Media, where he was an online editor for Eweek. He has also worked at Boston.com and AOL and has written freelance stories for The Boston Globe and Commonwealth magazine. Shane is Assistant Managing Editor for CIO.com and also covers Microsoft, focusing on news analysis stories and blog posts about Windows, Productivity Apps and Online Services. He resides in Boston. You can e-mail Shane here.

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Microsoft's Frenemies: The Necessity of Partnering Up

Microsoft's partnerships with RIM, Nokia and Yahoo (and acquisition of Skype) underscore the need to form alliances against Google or Apple in certain markets.

Microsoft Office Alternatives: Many are Trying, Few are Buying

Enterprises are intrigued by Office alternatives such as Google Apps, Zoho and OpenOffice.org, but not as a replacement for Microsoft's cash cow. At least not yet, writes Forrester.

Microsoft-Skype Deal: Three Ways It Benefits Enterprises

Microsoft bought Skype to beef up its consumer products and keep Google at bay. However, the union will help enterprise users in less obvious ways as Skype becomes a key Microsoft weapon in "the consumerization of IT."

Buying SaaS: 3 Ways to Ensure Cloud Benefits Meet Enterprise Needs

Before you purchase those increasingly popular and cost-effective SaaS apps for CRM, collaboration or business intelligence, make sure you understand the long-term benefits and usage metrics and plan an exit strategy, writes research firm Forrester.

Google Apps for Business: 10 Powerful Add-Ons

Check out these 10 Google Apps add-ons designed to enhance the Google Apps experience and help you take care of business -- from data protection to project management and more. All add-ons can be found at Google Apps Marketplace, and most of them are free or offer a free edition.

How We're Using SharePoint 2010 to Connect Our People

Commercial real estate firm Colliers implemented SharePoint 2010 to help its global workforce collaborate. So far it has been a huge success, but the firm had to customize SharePoint's search tools and user interface design before getting all its people on the same page.

Forrester: Public Cloud Growth to Surge, Especially SaaS

Long after the buzz about Amazon's two-day cloud outage dies down, the public cloud will be a growth trajectory. Here's Forrester Research's take on how the IaaS, PaaS and SaaS cloud models will shake out over the next 10 years and who the key cloud vendors will be.

Office 365 Tips: Adding a Registered Domain Name

Adding your registered domain name to Office 365 lets you use your domain with the cloud service's e-mail, instant messaging, and Web hosting capabilities, and create new users. Here are detailed tips on how to get this done.

Material Boys: Tech CEOs with the Highest Net Worth

Many CEOs make the big bucks, but when you're the top exec of a technology giant and can exercise stock options, your wealth can reach the stratosphere. Led by a couple of guys named Larry, each of these eight tech CEOs has a net worth that will make your head spin.

Q&A: Cisco CIO Offers Tips for Talkin' Business

In this Q&A, Cisco CIO Rebecca Jacoby shares advice on how IT pros can translate technology needs into business terms, manage the devices employees bring to the office and make a variety of collaboration tools work together.