Shane O'Neill came to CXO Media, publisher of CIO magazine and CIO.com, after stints at TechTarget, where he (somewhat reluctantly) covered the storage industry and Ziff Davis Media, where he was an online editor for Eweek. He has also worked at Boston.com and AOL and has written freelance stories for The Boston Globe and Commonwealth magazine. Shane currently covers Microsoft, focusing on news analysis stories about all things Windows. He resides in South Boston. You can e-mail Shane here.
Exchange 2010: Why I'm Using It to Say Bye-Bye BlackBerry
Here's how one company is using Exchange 2010 as a cost-saving tool to wean users off RIM BlackBerry smartphones and onto Windows Mobile 6.5.
Read More »Exchange 2010: Five Reasons Why I'm Upgrading
Exchange 2010 ships next week, facing more heat than ever from Google Apps and other hosted offerings. Here's a look at one CIO's decision-making process and the five key reasons why he chose on-premises Exchange 2010.
Read More »Windows 7 in Pictures: The Coolest New Hardware
Microsoft put eye-catching hardware on display at last week's Windows 7 launch event. From netbooks and ultrathins to standard-size laptops and All-in-One touchscreen PCs, here's a close look at the new Windows 7 machines.
Read More »Windows 7 Upgrades: Week Round Up
Windows 7 finally released to the masses, and while the OS's reception has been mostly postive, this week saw its share of stories about upgrade snags, security issues, reboots, and installation workarounds. CIO.com's Shane O'Neill rounds up the latest Windows 7 upgrade and security stories.
Read More »Windows 7: Where Consumers Lead, Enterprises Will Follow?
At the Windows 7 launch event, Microsoft corporate VP of Windows Tami Reller chatted with CIO.com about how Windows 7 came to life differently than Vista, those pesky XP corporate holdouts, and more. Here's our Q&A.
Read More »Windows 7 Launch: Early Adopters Eager to Bid Farewell to XP
At the Windows 7 launch in New York, businesses planning to migrate to Windows 7 discussed cost savings, testing strategies, and security hopes and fears with CIO.com. One consensus: Windows XP is on life support.
Read More »Five Reasons Windows XP Has About a Year to Live
Windows XP, still strong after eight years, may die sooner than you think in the enterprise, Forrester says. From support concerns to deployment flexibility, here are some factors speeding XP's demise.
Read More »Windows 7 Migration: Four Planning Tips
As you plan for your enterprise Windows 7 deployment, you can also clean house and improve efficiency. Here's a look at four key areas to consider.
Read More »Windows 7: Don't Wait for Service Pack to Test, Gartner Says
With any new OS deployment, IT teams traditionally take the "safe" route and wait for the first service pack. But IT groups that follow that strategy with Windows 7 rollouts will get caught in a support crunch, says research firm Gartner.
Read More »Windows Mobile 6.5: New Features Worth Tapping Into
Windows Mobile 6.5 is officially out in the world, and while some reviewers are slamming the OS for being light on improvements, there are new interface, application and data backup features that will make life easier for Windows Mobile users. Here we highlight four of them.
Read More »There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.
Sponsored by Microsoft
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Service Level Management Best Practices Life Cycle Overview - Improve Service Levels
Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.
Sponsored by Compuware
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Keeping Your Members Safe from Online Scams and Predators
In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.
Sponsored by iovation
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