Chris Howard is vice president and director of the Executive Advisory Program at the Burton Group. He is a former university professor with more than 16 years of IT consulting experience.
How to Prioritize IT Spending During an Economic Recession
Tips for IT cost-cutting--both big and small--including outsourcing, staffing, consolidation of data centers and storage and server virtualization.
Read More »There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.
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Service Level Management Best Practices Life Cycle Overview - Improve Service Levels
Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.
Sponsored by Compuware
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Keeping Your Members Safe from Online Scams and Predators
In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.
Sponsored by iovation
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