Bill Snyder

San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.

Fitness bands do a terrible job measuring the calories you’ve burned

Consumers love to hate the companies that deliver pay TV and broadband

Consumers love to hate the companies that deliver pay TV and broadband

A survey of thousands of consumers shows that a lack of competition and “abysmal” customer service make cable companies and ISPs the most disliked industries in the country.

Goodbye cable; hello gigabit broadband

Goodbye cable; hello gigabit broadband

Our consumer blogger finally cuts the cord and installs ultra-fast broadband. Here’s what he learned.

Get ready to say goodbye to T-Mobile

Get ready to say goodbye to T-Mobile

A Japanese conglomerate wants to buy T-Mobile and merge it with Sprint. What a disaster for consumers that will be.

Cunning hack attacks built-in Windows anti-malware software

Cunning hack attacks built-in Windows anti-malware software

Quick action by Google and Microsoft appears to have put out the fire. But it’s another reminder that running old versions of Windows can be dangerous.

How to survive a move when your ISP can’t go with you

How to survive a move when your ISP can’t go with you

Moving is a huge hassle, but here’s a two-step solution that will keep you connected to the Internet without busting your budget.

Hulu Live goes live with 50 channels for $40 a month

Hulu Live goes live with 50 channels for $40 a month

The latest offering for cord cutters has potential, but the service has yet to shake out the startup bugs.

How a small ISP delivers ultra-fast broadband when the giants won’t

How a small ISP delivers ultra-fast broadband when the giants won’t

Why you can’t get gigabit fiber: Big telephone companies are blocking rivals from deploying gigabit fiber while overly cautious cities erect barriers.

Are poor communities “redlined” out of AT&T’s fiber-to-the-home service?

Are poor communities “redlined” out of AT&T’s fiber-to-the-home service?

AT&T deploys ultra-fast broadband in rich neighborhoods, while poor communities are stuck with slow DSL, researchers claim.

FCC gives a gift to phone companies, but you’ll foot the bill

FCC gives a gift to phone companies, but you’ll foot the bill

Commission kills price caps on business data services even when there’s very little competition.

Fewer crashes, readability improvements should keep Firefox browser users loyal

Fewer crashes, readability improvements should keep Firefox browser users loyal

Firefox 53 is more stable and has a better interface, but is it enough to switch from Chrome or Opera?

Three simple ways to stop the Windows Creators Update from ruining your day

Three simple ways to stop the Windows Creators Update from ruining your day

Microsoft’s Creators Update is coming your way. Here’s how to take control of the update process.

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