Jeffrey Morgan

Opinions expressed by ICN authors are their own.

Jeffrey Morgan, president of e-Volve IT Services, has been providing independent consulting services since 1993. He is the author of Enterprise Software Procurement, and he publishes the blog Information Technology for Executives.

Jeff has worked with organizations in nearly every sector, including the Department of Defense and other federal, state and local government agencies, as well as nonprofit organizations and small businesses and Fortune 500 and 100 companies in the insurance, publishing, manufacturing, medical and transportation industries.

Jeff re-engineers business and technology processes, systems and services for county and municipal governments, nonprofits, and small and midsize businesses to improve services and lower costs.

He holds a master of arts degree from the University of California, Riverside (Regents' fellow, Graduate Council fellow, 1992), and is also a graduate of the Defense Language Institute (Korean, honor graduate 1986), the U.S. Army Electronic Warfare School (distinguished graduate, 1986), and the U.S. Army Intelligence School (1986). Jeff's resume includes extensive training and experience in many areas.

The opinions expressed in this blog are those of Jeffrey Morgan and do not necessarily represent those of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

For tech's sake! Another government tech plan?

What's new with ISO/IEC 20000?

What's new with ISO/IEC 20000?

ISO/IEC 20000-1:2011 is the international standard for IT service management. Is it just for large organizations or does it work for very small organizations as well? How can it help your organization provide better service?

How Nebraska successfully consolidated state IT services

How Nebraska successfully consolidated state IT services

Ed Toner, CIO of the state of Nebraska deployed ITSM to consolidate state IT services and improve quality while reducing costs and risk.

Risk assessments for local governments and SMBs

Risk assessments for local governments and SMBs

Does your organization have a mature risk management program or are your just crossing your fingers and hoping for the best? Risk assessments are an essential part of your information and IT governance programs.

Municipal shared services agreements for information technology

Municipal shared services agreements for information technology

Are shared IT services for municipalities a good deal? What are the risks and do they really save money or will you be stuck with a nightmare scenario from which you can never extricate your organization?

County/municipal IT customer service and the RACI model

County/municipal IT customer service and the RACI model

Do you assume that your managers and staff members will apply common sense to daily operational activities? If so, you may be in trouble. Let's look at how you can use the RACI model and other IT governance tools to address the...

Information governance for counties and municipalities

Information governance for counties and municipalities

Most county and municipal governments don't have formal information governance programs, but adoption of IG would reduce risks, lower costs and vastly improve quality of services in these organizations.

HIPAA as an umbrella for county/municipal cybersecurity

HIPAA as an umbrella for county/municipal cybersecurity

Many county governments have departments or divisions that qualify as "covered entities" under HIPAA. For those organizations, it makes a great deal of sense to cover the entire enterprise under the umbrella of HIPAA rather than...

County and municipal cybersecurity, Part 2

County and municipal cybersecurity, Part 2

This is Part 2 of a two-part series for municipal executives and managers on cybersecurity. Included is a discussion of information governance (IG) and a look at frameworks, standards and regulations, including NIST, HIPAA, ISO27000...

County and municipal cybersecurity, Part 1

County and municipal cybersecurity, Part 1

This is the first part of a two-part series on cybersecurity for county and municipal organizations. In Part 1, I define major issues and obstacles specific to municipal government. In Part 2, I will offer solutions. This article was...

Is naked truth part of your business model?

Is naked truth part of your business model?

Are truth and honesty part of your organizational culture Or does your management team prefer to live in a bubble and make their own truth?

Voodoo project management

Voodoo project management

You're fired! Bogus management mumbo jumbo doesn't get projects done. Project management is a complex set of real skills that you can't learn in a 35-hour class.

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