Jen A. Miller

Jen A. Miller is a freelance journalist from New Jersey who writes for the New York Times, Philadelphia Inquirer and Runner's World, among others.

Why some people are willing to pay for a mobile app

Why gifts cards are the new favorite target for fraud

Why gifts cards are the new favorite target for fraud

With tighter post-financial crisis regulation on larger amounts of money, and safer chip-enabled debit and credit cards, fraud has shifted to a new target, gift cards.

How to conquer a CRM monster

How to conquer a CRM monster

A network of travel agencies found the CRM system it had been using for eight years had become a monster, so it turned to a cloud-based option -- and the results were off the charts.

Why an IT services firm sponsors the New York City Marathon

Why an IT services firm sponsors the New York City Marathon

Typically, major marathons are sponsored by financial services companies not IT services companies. Here’s a look at why TCS decided to sponsor the New York City Marathon and why it’s working.

Government ill-equipped to thwart cyberwarfare

Government ill-equipped to thwart cyberwarfare

The U.S. infrastructure is outdated and vulnerable to cyberattacks. If government reaction doesn’t improve the country electrical could be crippled.

The dangerous cost of ‘free’ Wi-Fi

The dangerous cost of ‘free’ Wi-Fi

If it seems too good to be true, it probably is. Free Wi-Fi is no exception to this adage. Security company Avast tested this theory by setting up a number of free fake Wi-Fi hotspots to see how many people would take the bait. They...

Rio’s airport preps for Olympics with new Wi-Fi network and mobile app

Rio’s airport preps for Olympics with new Wi-Fi network and mobile app

With the 2016 Olympic Games promising to bring millions of visitors to Rio de Janeiro’s Galeão International Airport, its CIO initiated a huge wireless network upgrade and a new mobile app.

What are hackers up to these days?

What are hackers up to these days?

The short answer: They’re targeting sites in North America, where they’re planting malware in ad networks and launching dating site spam.

Can UC keep remote workers engaged?

Can UC keep remote workers engaged?

For something that seems so simple in theory, unified communications can be hard to pull off in practice. But it might be the only thing helping to keep your distributed workforce engaged.

4 tech nightmares keeping IT leaders up at night

4 tech nightmares keeping IT leaders up at night

What’s keeping CIOs awake at night? From data breaches to social engineering, there’s plenty to keep tech types tossing and turning.

Are IT executives blind to cybersecurity threats?

Are IT executives blind to cybersecurity threats?

If IT leaders and IT workers can’t agree that there’s a problem, what are the chances that they’ll actually implement the cybersecurity policy they need?

Has telecommuting finally become mainstream?

Has telecommuting finally become mainstream?

As the desire for workplace flexibility continues to be an accepted fact of contemporary working life, more and more businesses are wrestling with how exactly to embrace – or curtail – telecommuting as the new normal.

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